Kanae Sakamoto
Okayama
Summary
Experienced with administrative duties, accounting assist and public relations. Utilizes managing and communicating skills to boost team moral and motivation. Reliable relations with customer, venders and contractors, provide prompt and accurate processes.
Overview
15
15
years of professional experience
Work History
General Office Worker
Snowlion.inc
09.2023 - 12.2024
- Managed daily administrative tasks such as scheduling appointments, answering phone calls, and maintaining records to ensure smooth office operations.
- Established a positive work culture by promoting teamwork, open communication, and recognition of employee achievements.
- Developed strong relationships with vendors as the primary point of contact, negotiating favorable contract terms while maintaining professionalism at all times.
- Enhanced customer satisfaction through timely resolution of issues and consistently providing friendly, professional service.
- Maintained accurate financial records, contributing to better budget forecasting and resource allocation decisions.
Call Center Team Leader
Public Health Center
06.2021 - 03.2022
- Collaborated with other departments to resolve complex patients issues, providing proper medical suggestions.
- Assisted team members for challenging situations, resolving conflicts professionally to support patient's healthy mental condition.
- Organized data of survey to support medical manager for smooth public announcement.
Hotel Front Desk Clerk
Solare Hotels and Resorts Co., Ltd.
04.2019 - 08.2020
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees, and payments.
- Oversaw and organized calendar to schedule reservations and monitor cancellations.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Provided exceptional customer service through active listening and empathetic communication, resulting in increased guest satisfaction ratings.
Reception Clerk
Public Interest Incorporated Park Association
04.2010 - 07.2017
- Managed multiple tasks and met time-sensitive deadlines.
- Processed application for facility users and provided instruction for proper use.
- Collaborated with team members to increase users by holding events and classes.
- Maintained facilities with contractors to prevent accidents from using equipments and ensure safety.
Education
No Degree - English Language
East Sussex Collage Lewes
Lewes, The United Kingdom03-2018
Bachelor of Arts - Cultural Studies
Notre Dame Seishin University
Okayama, Japan03-2010
Skills
- Verbal communication
- Team management
- Payment handling
- Customer service
- Prioritizing work
- Reliability
- Active listening
Languages
English
Professional Working
Japanese
Native or Bilingual
Timeline
General Office Worker
Snowlion.inc
09.2023 - 12.2024
Call Center Team Leader
Public Health Center
06.2021 - 03.2022
Hotel Front Desk Clerk
Solare Hotels and Resorts Co., Ltd.
04.2019 - 08.2020
Reception Clerk
Public Interest Incorporated Park Association
04.2010 - 07.2017
No Degree - English Language
East Sussex Collage Lewes
Bachelor of Arts - Cultural Studies
Notre Dame Seishin University
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