Hi, I’m
Nao Fukumiya
Famil Tsushima 102, 3-35, Tsushima Nishizaka, Okayama-shi, Okayama
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Spirted Scheduling Coordinator versed in planning and coordinating workflow. Supervises schedules and projects for timely completion. Excellent interpersonal, leadership, communication and organizational skills.
Overview
5
years of professional experience
Work History
B to B Holdings, Co. ltd.Okayama City
Human Resources Department/PR Department
01.2020 - Current
Job overview
- Oversaw and managed hiring process and assisted human resources.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Developed and implemented plans to improve recruitment process.
- Set dates for job interviews.
Keiai Holdings, Co. ltd.Okayama City
Sales Department Assistant
07.2019 - 01.2020
Job overview
- Communicated with clients to understand property needs and preferences.
- Worked effectively in fast-paced environments.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
Good Life Planning, Ltd.Okayama City
Planning Department
02.2019 - 06.2019
Job overview
- Translated documents from Japanese to English & English to Japanese.
- Translated online meetings from Japanese to English & English to Japanese.
- Suggested foreign products to import and sell.
- Items posted by famous Influencer on social media.
Kamp -HOUKANCHO BACKPACKER’S INN & LOUNGE-Okayama City
Hostel Staff
08.2018 - 01.2019
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Liaised with housekeeping staff to verify service and maintenance of hotel standards.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Produced food and drink products adhering to company quality and quantity standards.
Education
Mukogawa Women's UniversityNishinomiya-shi, Hyogo
from English Language And Literature
03.2018
Skills
- TOEIC score 800
- EIKEN Grade Pre-1
- Customer Service
- Schedule Management
- Hotel Accommodations
- Microsoft Office
- Coordinate Boarding
Hobbies
- Surfing
- Hiking
Languages
Japanese
Native language
English
Advanced
C1
Timeline
Human Resources Department/PR Department
B to B Holdings, Co. ltd.
01.2020 - Current
Sales Department Assistant
Keiai Holdings, Co. ltd.
07.2019 - 01.2020
Planning Department
Good Life Planning, Ltd.
02.2019 - 06.2019
Hostel Staff
Kamp -HOUKANCHO BACKPACKER’S INN & LOUNGE-
08.2018 - 01.2019
Mukogawa Women's University
from English Language And Literature
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