Experienced Front Office Supervisor with a strong background in hospitality and guest services. Certified department trainer and night manager with a passion for delivering exceptional customer experiences.
Overview
10
10
years of professional experience
Work History
Front Office Supervisor
St. Regis Osaka
04.2017 - Current
Responsibilities include managing shifts, training staff as a certified department trainer, and performing night manager duties.
Guest Service Agent
Part Time
12.2015 - 03.2017
Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
Criminal investigation department agent at St Regis Saadiyat Island resort Abu DhabiCriminal investigation department agent at St Regis Saadiyat Island resort Abu Dhabi