Suresh Tamang
Osaka
Summary
Experienced Front Office Supervisor with a strong background in hospitality and guest services. Certified department trainer and night manager with a passion for delivering exceptional customer experiences.
Overview
10
10
years of professional experience
Work History
Front Office Supervisor
St. Regis Osaka
04.2017 - Current
- Responsibilities include managing shifts, training staff as a certified department trainer, and performing night manager duties.
Guest Service Agent
Part Time
12.2015 - 03.2017
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
Education
High School -
Janapriya Secondary School
01.2008
Hotel Course - undefined
ECC Kokusai College of Foreign Languages
01.2017
Japanese Language School - undefined
Meric
01.2015
Volunteer Work - undefined
Sahara Club Pokhara
01.2013
BBS Faculty - undefined
Janapriya Multiple Campus
01.2011
Skills
- Languages: Nepali, Hindi, Japanese, English
- Certifications: JLPT N1, TOEIC 830
- Room assignment
- Reservation management
- Shift scheduling
- Conflict mediation
- Staff supervision
- Staff training and development
- Front desk operations
- Issue handling
Timeline
Front Office Supervisor
St. Regis Osaka
04.2017 - Current
Guest Service Agent
Part Time
12.2015 - 03.2017
Hotel Course - undefined
ECC Kokusai College of Foreign Languages
Japanese Language School - undefined
Meric
Volunteer Work - undefined
Sahara Club Pokhara
BBS Faculty - undefined
Janapriya Multiple Campus
High School -
Janapriya Secondary School