Summary
Overview
Work History
Education
Skills
Achievements
Certification
Timeline
Generic
Shosei Noda

Shosei Noda

Hiroshima

Summary

Bilingual sales professional with international experience in the U.S., specializing in customer engagement, KPI-driven sales strategies, and cross-cultural communication. Excelled in building long-term customer relationships and increasing revenue through consultative sales. Achieved top sales ranking at Polo Ralph Lauren within four months, consistently maintaining top 3 performance. Strong background in marketing, problem-solving, and data-driven decision-making, with proven ability to adapt quickly and thrive in multicultural environments.

Overview

2
2
years of professional experience
3
3
Certifications

Work History

Tour Guide for International Visitors

Snow Monkey Resort
05.2025 - Current
  • Independently planned and conducted guided tours in English for foreign visitors, providing cultural, historical, and local insights.
  • Managed the entire process from customer communication to on-site guiding, ensuring high levels of satisfaction and repeat clients.
  • Strengthened cross-cultural communication, problem-solving, and adaptability by serving tourists from diverse backgrounds.

Brand Ambassador

Polo Ralph Lauren Factory Store
03.2024 - 02.2025
  • Served 100+ multinational customers daily in English, delivering tailored styling proposals to drive sales and customer loyalty.
  • Assisted customers with fitting room support and styling coordination, increasing conversion and unit-per-transaction (UPT).
  • Managed checkout operations and handled customer inquiries via phone with professionalism and accuracy.
  • Consistently ranked among the top 3 sales performers, with a record of achieving #1 sales ranking within 4 months.
  • Implemented KPI management (Conversion Rate, UPT, AVT) into team meetings, improving sales awareness and results.
  • Trained and mentored new staff in sales techniques, customer engagement, and English communication, enhancing team productivity.



Education

Associate of Arts - Business

Green River College
Auburn, WA
04.2001 -

Skills

Languages: Japanese (Native), English (Fluent – professional business level)

Achievements

  • Top Sales Performer – Polo Ralph Lauren

Achieved #1 sales ranking within 4 months and maintained consistent top 3 performance throughout employment.

  • Visual Merchandising (VMD) Impact

Designed and promoted a “complete-look” sales floor concept, increasing set purchases and average transaction size.

  • Pitch Deck Competition – 3rd Place Winner

Developed and presented a business pitch evaluated by industry professionals. Conducted financial analysis and market research, demonstrating persuasive communication and strategic thinking.

Certification

TOEIC 940

Timeline

TOEIC 940

08-2025

Tour Guide for International Visitors

Snow Monkey Resort
05.2025 - Current

IELTS 6.5

04-2025

US Driver's License

11-2024

Brand Ambassador

Polo Ralph Lauren Factory Store
03.2024 - 02.2025

Associate of Arts - Business

Green River College
04.2001 -

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Shosei Noda