Shosei Noda
Hiroshima
Summary
Bilingual sales professional with international experience in the U.S., specializing in customer engagement, KPI-driven sales strategies, and cross-cultural communication. Excelled in building long-term customer relationships and increasing revenue through consultative sales. Achieved top sales ranking at Polo Ralph Lauren within four months, consistently maintaining top 3 performance. Strong background in marketing, problem-solving, and data-driven decision-making, with proven ability to adapt quickly and thrive in multicultural environments.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Tour Guide for International Visitors
Snow Monkey Resort
05.2025 - Current
- Independently planned and conducted guided tours in English for foreign visitors, providing cultural, historical, and local insights.
- Managed the entire process from customer communication to on-site guiding, ensuring high levels of satisfaction and repeat clients.
- Strengthened cross-cultural communication, problem-solving, and adaptability by serving tourists from diverse backgrounds.
Brand Ambassador
Polo Ralph Lauren Factory Store
03.2024 - 02.2025
- Served 100+ multinational customers daily in English, delivering tailored styling proposals to drive sales and customer loyalty.
- Assisted customers with fitting room support and styling coordination, increasing conversion and unit-per-transaction (UPT).
- Managed checkout operations and handled customer inquiries via phone with professionalism and accuracy.
- Consistently ranked among the top 3 sales performers, with a record of achieving #1 sales ranking within 4 months.
- Implemented KPI management (Conversion Rate, UPT, AVT) into team meetings, improving sales awareness and results.
- Trained and mentored new staff in sales techniques, customer engagement, and English communication, enhancing team productivity.
Education
Associate of Arts - Business
Green River College
Auburn, WA 04.2001 -
Skills
Languages: Japanese (Native), English (Fluent – professional business level)
Achievements
- Top Sales Performer – Polo Ralph Lauren
Achieved #1 sales ranking within 4 months and maintained consistent top 3 performance throughout employment.
- Visual Merchandising (VMD) Impact
Designed and promoted a “complete-look” sales floor concept, increasing set purchases and average transaction size.
- Pitch Deck Competition – 3rd Place Winner
Developed and presented a business pitch evaluated by industry professionals. Conducted financial analysis and market research, demonstrating persuasive communication and strategic thinking.
Certification
TOEIC 940
Timeline
TOEIC 940
08-2025
Tour Guide for International Visitors
Snow Monkey Resort
05.2025 - Current
IELTS 6.5
04-2025
US Driver's License
11-2024
Brand Ambassador
Polo Ralph Lauren Factory Store
03.2024 - 02.2025
Associate of Arts - Business
Green River College
04.2001 -