SARUGE RASINDU LAKSHITHA
Serviceman In Hotel
Tokyo,6-8-10 Tokyo Plaza Oizumi Gakuen 101
Summary
Enthusiastic hospitality worker experienced in performing a variety of roles across the hotel industry including front desk receptionist and concierge. Adept in providing exceptional customer service while effectively managing a multitude of tasks. Proficient in English, Polish, and Spanish.
Overview
4
4
years of professional experience
20
20
years of post-secondary education
Work History
Garden Cape Hotel
Front Office Department
Walligama, Sri Lanka
10.2013 - 01.2016
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
- Created plans and communicated deadlines to complete projects on time.
- Prepared variety of different written communications, reports and documents.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Conducted research, gathered information from multiple sources and presented results.
- Led projects and analyzed data to identify opportunities for improvement.
- Delivered services to customer locations within specific timeframes.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Monitored company inventory to keep stock levels and databases updated.
- Received and processed stock into inventory management system.
- Successfully maintained clean, valid driver's license and access to reliable transportation.
- Collaborated with team members to achieve target results.
Multimedia Designer
Graphics Designing Photoshop, Coreldraw
Galle , Sri Lanka
01.2015 - 01.2016
- Managed digital archives to maintain organized file management system of images and video clips.
- Optimized and re-cut image and video files by identifying clips, editing and encoding videos and pulling screengrabs.
- Created engaging and eye-catching graphics that were used in online ads and in social media campaigns.
- Used InDesign, Adobe Illustrator and Photoshop to create design ideas.
- Cultivated professional working relationships with marketing department, other design personnel and clients.
- Built upon existing character animation to develop over Number new stories.
- Provided first-rate hand-drawn animation for television and cinematic use on Type software.
- Simulated behaviors of objects by developing models.
Kinokuniya Resort
Hotel Receptionist
Awa Katsuyama, Chiba Japan
04.2021 - 05.2022
- Collaborated with team members to achieve target results.
- Maintained energy and enthusiasm in fast-paced environment.
- Created plans and communicated deadlines to complete projects on time.
- Led projects and analyzed data to identify opportunities for improvement.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
- Monitored company inventory to keep stock levels and databases updated.
- Drove operational improvements which resulted in savings and improved profit margins.
- Adhered to social distancing protocols and wore mask or face shield.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
High School
SRI DEVANANDA COLLEGE
AMBALANGODA SRI LANKA 10.1995 - 10.2008
Diploma - Multimedia And Computer Hardware
Wijaya Graphics Pvt .lmt
Colombo ,Sri Lanka 10.2009 - 10.2011
Japanese Language
Mizuhogakuen Japanese Language School
Gyotoku , Japan 10.2016 - 10.2019
Travel And Tourism - Hotel Management
International Travel Hotel Bridal College
CHIBA JAPAN 10.2019 - 10.2021
Skills
Welcoming guests
undefinedAccomplishments
- Resolved product issue through consumer testing.
- Supervised team of Number staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
- Achieved Result through effectively helping with Task.
- Achieved Result by introducing Software for Type tasks.
- Documented and resolved Issue which led to Results.
- Collaborated with team of Number in the development of Project name.
Timeline
Kinokuniya Resort
Hotel Receptionist
04.2021 - 05.2022
Travel And Tourism - Hotel Management
International Travel Hotel Bridal College
10.2019 - 10.2021
Japanese Language
Mizuhogakuen Japanese Language School
10.2016 - 10.2019
Multimedia Designer
Graphics Designing Photoshop, Coreldraw
01.2015 - 01.2016
Garden Cape Hotel
Front Office Department
10.2013 - 01.2016
Diploma - Multimedia And Computer Hardware
Wijaya Graphics Pvt .lmt
10.2009 - 10.2011
High School
SRI DEVANANDA COLLEGE
10.1995 - 10.2008
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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