Rio Mimatsu
Tokyo,13
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Highly motivated by the opportunity to contribute to a diverse and inclusive work environment where I can effectively leverage my bilingual skills and multicultural insights. I am eager to engage in global projects and am particularly interested in exploring career opportunity in North America.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business Analyst
Accenture
04.2024 - Current
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Optimized workflow processes to enhance overall productivity and achieve operational excellence.
- Enabled data-driven decision making with advanced analytics tools, generating valuable insights for the organization.
- Utilized data visualization techniques to present and explain complex data sets.
- Learned the basics of CRM software. Earned Salesforce Associate and Administrator certifications. Currently learning practical development experience for Salesforce Application Developer certification.
Chief Attendant
Suntory Holdings
11.2020 - 03.2024
- Solved guest inquiries and issues promptly by addressing guest needs and requests.
- As a team lead, facilitated effective team communication and collaboration, helped team members grow through mentorship.
- Assisted in training new attendants, sharing best practices and tips for efficient service.
- Contributed to team meetings by suggesting improvements for guest service procedures.
Education
BBA - International Business
Chuo University
Tokyo, Japan03-2024
Skills
- Business Requirement Analysis
- System Requirement Analysis
- Business Process Modeling
- Market Research
- Documentation
- Performance Metrics
- Narrative Use Cases
- Salesforce Lightning
- SQL Programming
- PMO
Certification
- Salesforce Certified Administrator (SCA), Salesforce - Issued Aug 2024
- Salesforce Certified Associate, Salesforce - Issued Jul 2024
Languages
Japanese
Native language
English
Advanced
C1
Timeline
Business Analyst
Accenture
04.2024 - Current
Chief Attendant
Suntory Holdings
11.2020 - 03.2024
BBA - International Business
Chuo University
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