Seasoned IT professional with over 17 years of industry experience, including 8 years as an Agile Project Manager specializing in the BFSI domain. Skilled in implementing key Agile methodologies to ensure project success. Strong communicator with the ability to build and maintain relationships with diverse stakeholders, colleagues, and clients. Proven leader known for developing high-performing engineering teams and delivering complex projects on time within regulatory banking environments.
Project : CADENCE is the enterprise-wide anti-money laundering risk assessment platform that calculates the AML risk score and the Customer Risk Rating for all the Amex proprietary accounts/ relationships
Methodology : SAFe Agile
· Take part in the quarterly PI meeting and present the PI plant to stakeholders
· Prepare the agile charter at the beginning of PI and obtain sign-off
· Conduct agile ceremonies like daily standup, sprint planning, sprint review and sprint retrospective.
· Represent the team in Scrum of Scrum calls
· Assist product owner in managing, prioritizing and refining product backlog
· Manage sprint backlog and remove roadblocks for dev team
· Track metrics like burn down chart, velocity and CFD
· Track velocity and story points during each sprint
· Coordinate with change management team for releases
· Share resource and project forecast as per allocated funds
· Facilitated discussion between multiple cross functional teams
· Trained, mentored, and coached team in agile practices for effective agile product delivery
Project : Stearns digital Mortgage is a platform to digitize the customer loan origination and servicing process. This has digitized end-to-end home buying process
Methodology : Agile & Scrum
· Conduct agile ceremonies like daily standup, sprint planning, sprint review and sprint retrospective
· Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
· Assisted product owner in managing product backlog
· Track features and user stories to closure
· Prepare agile charter and submit for approval
· Estimate story points during each sprint and ensure team achieves it during each sprint
· Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive
progress.
Project : Voice Response (VR) is an application that enables customers to enter their AMEX card number through the telephone keypad (or by speech) and access their accounts for a variety of services
Methodology : Agile & Scrum
· Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks and executing test cases
· Validating business requirement and defining scope
· UAT planning, test case specification, test execution, defect management and test status reporting activities
· Lead and manage quality focused UAT test execution events, in alignment with UAT entry/exit criteria, timeline, budgetary and
resourcing constraints
· Advised developers on problems with databases, performance and other issues
· Completed in-depth usability testing on Windows, Android, and iOS mobile devices
· Participate in and facilitate pre-launch and post-launch Business verification testing activities for projects
Project : Chase Loan Manager (CLM) is the process by which a borrower applies for a new loan, and a lender processes that application
Methodology : Waterfall
· Test scenario and test case preparation and execution
· Defect reporting/tracking till closure
· Performed conditioning of test accounts using QTP automation tool
· Involved in cross functional training
· Executing regression test cases using QTP
Project : Microsoft service enterprise is an internal ticketing tool which had an integrated knowledge base system used by the Microsoft technical support team
Methodology : Waterfall
· Test scenario and test case preparation and execution
· Analyzed test results and prepared system-level evaluation reports to verify and validate system performance.
· Defect reporting/tracking till closure
· Sharing status report on daily basis
· Conditioning of test accounts using QTP automation tool
Language : JAVA, Unix
Tools : AWS, Azure portal, Eclipse, Git, Soap UI, Postman, Selenium
Project Management tools : Jira, Confluence, Rally, Sharepoint, Visio
Agile Methodologies (Scrum / Kanban / SAFe)
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