Madhavan Sridharan
EPT Product Planner
Yokohama
Summary
- A competent professional with experience of over 9.8 years in different functions such as Sales, After Sales, Product planning & strategy
- Currently working for Mitsubishi Fuso Truck and Bus Corporation (MFTBC) in ePowertrain aggregates (High Voltage Battery & Charging system) Product planning (2020 - Current)
- Experienced with end-to-end warranty audit process conducting audits across international markets to align warranty process standards and guideline in MFTBC (2016-2020
- Experience in direct customer end sales in the car industry (Audi, chennai 2014 - 2016)
Overview
10
10
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
EPowertrain - Project Manager, PMO
MFTBC
11.2020 - Current
- oject lead for HVB and charging system product planning activity mainly for LDT segment.
- Responsible for collaboration with HVB and charging system global counterparts in EU and US
- Have conducted workshop with top HVB suppliers to understand future trends and technology (including recycling of battery)
- Have analyzed telematics data of our connected trucks to clearly understand patterns of mileage requirements with different segments and charging time opportunity.
- Have enhanced knowledge through participation in charging partners conference to understand future infrastructure in terms of AC and DC charging.
- Established strong relationships with key stakeholders for seamless communication throughout product planning process.
- Have successfully trained to get Electrically Instructed Person certificate.
- Have been responsible for creating roadmap of electric powertrain roadmap considering company strategy
- Successfully coordinated with cross functional team to provided strategic direction of right investments in terms of updates to electric powertrain modules(Charging system)
International Warranty & Governance
MFTBC
11.2016 - Current
- Responsible for International warranty audit (process adherence and technical justification) and warranty processing.
- Executed 50+ International audits and providing action plans for improvement.
- Ensured warranty compliance, proactively identifying areas of potential risk and taking corrective actions.
- Field audit exposure across 15 countries
- Project lead of IT tool for warranty audit and claim selection.
- Assisted in developing and maintaining audit policies and procedures to support organization and industry best practices.
- Trained personnel in audit process and enforced participation in workshops focused on warranty processing.
Sales Consultant
Audi (Jubilant Motor Works)
04.2014 - 10.2016
- Conducted comprehensive product demonstrations for clients, resulting in increased understanding of features and benefits.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Created detailed sales presentations to communicate product features and market data.
- Stayed knowledgeable on latest innovations and technological advancements through continuous training.
Education
Bachelor of Engineering - Mechanical Engineering
Anna University
Chennai, Tamil Nadu, India 06.2009 - 04.2013
Skills
Daimler system: CVDS 42 (Commercial Vehicle Development System)
undefinedTimeline
EPowertrain - Project Manager, PMO
MFTBC
11.2020 - Current
International Warranty & Governance
MFTBC
11.2016 - Current
Sales Consultant
Audi (Jubilant Motor Works)
04.2014 - 10.2016
Bachelor of Engineering - Mechanical Engineering
Anna University
06.2009 - 04.2013
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