Keiko Inoue
Shuntokucho,27
Summary
Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude.
Through working experiences in various industries, having developed the ability to view things from both a detailed and holistic perspective.
Overview
27
27
years of professional experience
5
5
years of post-secondary education
Work History
IT Operations, Kanden Realty & Development’s PJ
SCSK Serviceware Corporation
02.2022 - Current
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Maintained detailed documentation on all aspects of IT operations including procedures and guidelines which streamlined troubleshooting process.
- Followed systematic instructions and proper procedures necessary for successful maintenance of on-site IT operations.
Helpdesk, AstraZeneca's PJ
SCSK Serviceware Corporation
03.2020 - 02.2022
- User friendly support with quick and precise solution
- First place award in the project for educational PowerPoint presentations (February 2022)
System Maintenance, Keyence’s PJ
SCSK Serviceware Corporation
09.2019 - 03.2020
- Accurate database resource management for on-time system release
Internal Audit and Cyber Security, at Suntory
Persol Tempstaff Co., Ltd
4 2017 - 8 2019
- Assisted scheduling and attending meeting with audit firm, preparing audit evidence
- Responsible for creating internal control web pages
- Translating security reports into English
Sales Support, Kirin Holdings
Persol Tempstaff Co., Ltd
10.2016 - 3 2017
- Boosted sales performance by providing efficient administrative support to the sales team.
Sales Support, Shaddy
Persol Tempstaff Co., Ltd
02.2016 - 07.2016
- Increased efficiency in sales operations, maintaining accurate records of contracts, proposals, and invoices.
Student Affairs Department
Hannan University
09.2015 - 02.2016
- Supporting students kindly especially to apply scholarship
Trading Administration, APP Japan
Persol Tempstaff Co., Ltd
01.2015 - 05.2015
- Efficiently managed inventory, oversea ordering, delivery time coordination
Tax Accountants Assistant
iPartners
09.2008 - 10.2014
- Speedy and precise generation of necessary documentations for tax calculation
- Assistant Chief and Super visor (Assistant management, manual maintenance, task allocation, new staff training)
International Business Staff
Amano Corporation
04.1997 - 08.2007
- Order processing tasks, correspondence with overseas group companies and agents, creating promotion materials in English, technical support, manual translation
Education
Japanese Language Teacher training course 420 hours -
KEC
Osaka, Japan 05.2023 - 05.2024
Bachelor of Arts - English Literature
KOBE WOMEN’S UNIVERSITY
Kobe, Hyogo, Japan 04.1993 - 03.1997
Skills
TOEIC 910 (2015)
MOS Excel Expert 2013 (2018)
MOS Access 2013 (2019)
IT passport (2018)
Information Security Management (2019)
ITIL Foundation (2011) (2022)
Secondary school and High school English Teaching Certificate (1997)
Additional Information
The motivation to become a Japanese language teacher stemmed from my realization, through conversations with people worldwide online, that many are deeply interested in Japanese culture and language. In KEC's Japanese teacher training course, I studied fundamental theories, learned how to develop lesson plans from basic to advanced levels, and gained experience through numerous practice lessons. Currently, I am conducting classes for exchange students during teaching practicum and receiving valuable feedback. I aim to leverage my past experiences in society and facilitate mutual cultural learning through language.
Timeline
Japanese Language Teacher training course 420 hours -
KEC
05.2023 - 05.2024
IT Operations, Kanden Realty & Development’s PJ
SCSK Serviceware Corporation
02.2022 - Current
Helpdesk, AstraZeneca's PJ
SCSK Serviceware Corporation
03.2020 - 02.2022
System Maintenance, Keyence’s PJ
SCSK Serviceware Corporation
09.2019 - 03.2020
Sales Support, Kirin Holdings
Persol Tempstaff Co., Ltd
10.2016 - 3 2017
Sales Support, Shaddy
Persol Tempstaff Co., Ltd
02.2016 - 07.2016
Student Affairs Department
Hannan University
09.2015 - 02.2016
Trading Administration, APP Japan
Persol Tempstaff Co., Ltd
01.2015 - 05.2015
Tax Accountants Assistant
iPartners
09.2008 - 10.2014
International Business Staff
Amano Corporation
04.1997 - 08.2007
Bachelor of Arts - English Literature
KOBE WOMEN’S UNIVERSITY
04.1993 - 03.1997
Internal Audit and Cyber Security, at Suntory
Persol Tempstaff Co., Ltd
4 2017 - 8 2019
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