BICH HANH VU

• Managed approximately 200 Technical Intern Trainees and Specified Skilled Workers across 3 companies and 9 worksites.
• Prepared and managed visa applications, renewals, and status changes.
• Conducted workplace visits, compliance audits, and regular interviews with foreign workers.
• Coordinated with host companies to resolve labor, payroll, social insurance, and workplace issues.
• Provided interpretation during post-arrival training on immigration regulations and labor law.
• Supported housing registration, bank account opening, and daily life assistance.
• Led a 7-member support team and coached junior staff.
• Participated in overseas recruitment interviews in Vietnam.

Key Achievements

• Reduced workplace and daily-life conflicts through regular counseling and native-language support.
• Improved communication between employers and foreign workers by bridging language and cultural gaps.
• Successfully handled multiple payroll and social insurance cases while maintaining trust between employers and employees.

• Developed HACCP-based production and sanitation procedures.
• Managed quality control throughout breeding and food manufacturing processes.
• Coordinated with partners in Vietnam and Thailand in English and Vietnamese.
• Supported overseas factory setup and conducted hygiene audits.
• Participated in new product development and recipe creation.

Key Achievements

• Increased production yield by 1.5 times through process improvements.
• Helped launch several cricket-based food products featured on Japanese television.
• Successfully negotiated equipment procurement and research collaboration projects in Vietnam.

• Conducted quality inspections for frozen food products.
• Investigated customer complaints and implemented corrective actions.
• Supported FSSC22000 compliance projects.
• Trained foreign workers on hygiene standards and workplace rules.

Key Achievements

• Reduced packaging defects and production downtime by 15%.
• Reduced foreign worker communication-related incidents to zero through regular counseling and interpretation.