JINMEI CHEN

• Delivered engaging presentations on Azerbaijan’s geography, culture, tourism, and cuisine to international visitors
• Managed souvenir shop sales, promoting traditional products using a customer-oriented approach
• Facilitated multilingual communication among Azerbaijani, Chinese, and Japanese teams
• Resolved cultural misunderstandings and communication gaps proactively
• Responded to operational incidents (e.g., power/water outages, visitor conflicts) through effective coordination and problem-solving

Key Responsibilities:

• Supported deposit, loan, and foreign exchange operations for Japanese corporate clients.
• Conducted financial statement analysis and monitored client cash flow trends.
• Assisted in decision-making by providing analytical reports to relationship managers.
• Managed account opening and closing procedures, and documentation compliance.
• Responded to client enquiries with high accuracy and efficiency.

Key Achievements:

• Supported up to three relationship managers simultaneously, improving operational efficiency.
• Enhanced decision-making quality through financial analysis and reporting.
• Trained junior staff, contributing to team capability development.

Key Responsibilities:

• Managed procurement operations for up to 45 suppliers across Japan, China, and Hong Kong
• Led negotiations on pricing, delivery schedules, and quality issues
• Controlled inventory levels and optimized order quantities
• Coordinated logistics and cross-border transportation

Key Achievements:

• Led logistics optimization project, reducing costs by 7,488 HKD/month
• Successfully handled procurement for major clients (e.g., Nidec, Canon, Fujifilm, Panasonic)
• Strengthened supplier coordination through multilingual negotiation (JP/EN/CN/Cantonese)

• Dissertation in Organizational Behavior / HR Management
• Coursework in

* International Business

* Human Resource Management

* Organizational Behavior

* Strategic Management

• Master’s degree in Business Administration graduate

Master’s degree in Business Administration at Osaka Metropolitan University.

Focused on international business and human resource management.

Conducted qualitative research using the Modified Grounded Theory Approach (M-GTA), examining how organizational support influences repatriates’ turnover intention in Japanese companies in China.

Developed strong analytical, cross-cultural communication, and research skills, with the ability to apply insights to real-world business and organizational challenges.