JINMEI CHEN

• Delivered engaging presentations on Azerbaijan’s geography, culture, tourism, and cuisine to international visitors
• Managed souvenir shop sales, promoting traditional products using a customer-oriented approach
• Facilitated multilingual communication among Azerbaijani, Chinese, and Japanese teams
• Resolved cultural misunderstandings and communication gaps proactively
• Responded to operational incidents (e.g., power/water outages, visitor conflicts) through effective coordination and problem-solving

Key Responsibilities:

• Supported deposit, loan, and foreign exchange operations for Japanese corporate clients.
• Conducted financial statement analysis and monitored client cash flow trends.
• Assisted in decision-making by providing analytical reports to relationship managers.
• Managed account opening and closing procedures, and documentation compliance.
• Responded to client enquiries with high accuracy and efficiency.

Key Achievements:

• Supported up to three relationship managers simultaneously, improving operational efficiency.
• Enhanced decision-making quality through financial analysis and reporting.
• Trained junior staff, contributing to team capability development.

Key Responsibilities:

• Managed procurement operations for up to 45 suppliers across Japan, China, and Hong Kong
• Led negotiations on pricing, delivery schedules, and quality issues
• Controlled inventory levels and optimized order quantities
• Coordinated logistics and cross-border transportation

Key Achievements:

• Led logistics optimization project, reducing costs by 7,488 HKD/month
• Successfully handled procurement for major clients (e.g., Nidec, Canon, Fujifilm, Panasonic)
• Strengthened supplier coordination through multilingual negotiation (JP/EN/CN/Cantonese)