AYA NISHIYAMA

• Played a key role in providing analysis on the clients’ risk data set and insight on optimization of their insurance program
• Led multiple cross-border projects in collaboration with actuaries, risk engineers and account executives
• Provided multiple analysis reports on financial impact caused by the change of insurance structure as well as the estimated amount of loss and its probability
• Supported clients from setting up captive insurance company to its financial management
• Improved productivity of the team by creating operational manual from scratch

• Served as a main player in reinsurance broking for energy specialty lines
• Managed clients' expectation while intensely negotiating with reinsurers to obtain best terms
• Improved operational processing by visualizing the workflow and timeline

Proceeding Business Optimization by conducting following projects

-Introduced on-line insurance application system collaborating with the System Department and IT vendor, which led to improve customer service by cutting the non-productive resources.

UAT

-Reorganized the sales department work by separating back office work from the front office, which brought some efficiency as well as suitability for corporate-governance.

• Enhancing sales by launching seminars as a main speaker which hosts over one hundred people
• Achieving new insurance contracts which contributed one-third of the teams’ budget
• Advising client which insurance product might suite their business
• Underwriting the export project by one of the biggest trading companies in Japan, whose insurance premium revenue amounts to $3million.
• Maintaining the relationship with clients by corresponding in the smooth manner (at most 20 e-mails and 20 phone calls on a daily basis)
• Supporting clients in obtaining their supplier’s financial credit rating required for the underwriting