Alyssa Maryse Rosita
A Hotel Receptionist
Kawasaki,Kanagawa
Summary
Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.
Overview
3
3
years of post-secondary education
6
6
years of professional experience
Work History
Hotel Receptionist
The Prince Hotels, Inc.
yokohama, kanagawa
10.2016 - Current
- Greeted, registered, and assigned rooms to guests. Answered phone calls and in-person inquiries. Processed guests' check ins and outs while providing excellent customer service. Handled and resolved customer complaints and/or issues.
- Handled large group, Japan sports team make sure there is no trouble from their check-in to check out.
Restaurant Hostess
Tokyo Airport Restaurant Co., Ltd.
ota, tokyo
04.2015 - 07.2016
Assist guests in order selection by promoting specific menu items and specials. If the kitchen staff is busy I volunteer to help so the customer won't wait long. Organized and arranged merchandise in front lanes to drive product sales.
Education
Hakuho Girls' High School
Yokohama 04.2012 - 03.2015
Skills
Bilingual Japanese/English/tagalog
undefinedTimeline
Hotel Receptionist
The Prince Hotels, Inc.
10.2016 - Current
Restaurant Hostess
Tokyo Airport Restaurant Co., Ltd.
04.2015 - 07.2016
Hakuho Girls' High School
04.2012 - 03.2015
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