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Resourceful Technical Assistant brings extensive understanding of intricate hardware, software and peripheral support issues to computer support field. Over [Number]-plus year period serving as point-of-contact for assessing and troubleshooting system performance, fielding user queries and liaising with vendors and third-party support. Offers extensive experience customizing and fixing deployments to meet organizational need for nonstop operations. Adept understanding of manuals and online resources, incorporated into knowledge base to quickly and efficiently resolve problems.

I am passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Team-oriented and methodical Technical Assistant with a very strong attention to detail and good multitasking skills.

Specializing in SEO Writing, Keyword research on AHREFS and SEM Rush, computer maintenance and repairs, Customer Care Assistant as well as a Team Lead, providing expert technical and procedural guidance to team to enhance productivity and increase work accuracy. Proficient in Microsoft Office Package, Corel Draw, Photo Shop and Windows installation software.

Talented professional good multitasking, organizational and verbal and written communication skills. Expertise includes writing content on topics diverse topics and for use in different media. Bringing five (5) years of related experience.

Creative Copy Writer offering background in preparing well-structured drafts, editing posts and conducting keyword research. Collaborative team player possessing impeccable grammar and in-depth comprehension of Microsoft Word and Office.



Experienced Technical Assistant successful handling problems and determining optimal solutions. Good documentation and reporting skills with solid understanding of customer, team and vendor relations. Quality-driven and goal-focused with strong research, planning and problem-solving abilities. Gifted in being a technical knowledge base, organizing workflow and improving processes. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Team-oriented and methodical Technical Assistant with strong attention to detail and good multitasking skills. Specializing in Sharepoint providing technical and procedural guidance to team to enhance productivity and increase work accuracy.
Proficient in Microsoft Automate and small application development. Hardworking and driven to work quickly and effectively on projects in all types of environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Talented Administrative professional with background knowledge of Microsoft Excel and Microsoft Teams software.

Zu Zu May

Summary

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Technical Assistant

Teaching Assistant

Engineering Internship Trainee

Education

Master of Science - Energy Science

Master of Science - Renewable Energy

Bachelor of Mechanical Engineering - Mechanical Engineering

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Technical Assistant

Master of Science - Energy Science

Master of Science - Renewable Energy

Teaching Assistant

Engineering Internship Trainee

Bachelor of Mechanical Engineering - Mechanical Engineering

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