ZHYRA MA-AT CABILAO
Dairy Farm Assistant
Katipunan Roseller T. Lim
Summary
Diligent Farming assistant with solid background in farm operations. Proven ability to efficiently manage daily tasks and contribute to overall farm productivity. Demonstrated skills in equipment maintenance and livestock care.
Overview
8
8
years of professional experience
3
3
Languages
Work History
Dairy farming assistant
Ichinose Farm
10.2023 - Current
- Calf rearing
- Milking cows (3 times a day)
- Cow herding and/or transferring the cows from the barn to the parlor and vice versa
- Responsible for operating the milking machine and parlor maintenance
- Preparing all necessary materials, tools, and medicine before milking the cows
- Assisting and monitoring newborn calves for diseases and distress by checking their temperature and observing, to provide appropriate medicine for their illnesses
- Provide support during the birthing process as needed
- Ensured milk quality by adhering to hygiene standards and proper handling techniques
- Assisting in maintaining farm infrastructure, including fences, gates, barns, and bedding.
- Maintained the cleanliness of barns, milking parlor, feeding, and water equipment
Utilization Management Representative I
Legato Health Technologies
08.2020 - 01.2022
- Responsible for handling data cases related to inpatient and outpatient cases
- Creating cases on behalf of the providers (doctors and third-party vendors)
- Discussing health coverage and its limitations
- Verifying information based on the HIPAA rule to provide correct information to the customer and ensure that the PHI is protected
- Reaching out to our nurses and Doctors to ensure the data is all precise before providing the information to the members
- Handling faxes and emails
- De-escalating calls
Customer Care Representative
Teletech ILOILO
04.2018 - 02.2019
- Assisting members and providers with their case inquiry, such as (declined claims, benefit coverage, benefit limitations, unpaid claims, and other reasons for denials in their case)
- Providing information about claims and benefits of a patient
- Assisting customers in directing them to the correct department related to their cases and diagnosis
- Assisting supervisors in de-escalating issues related to their cases
Education
Associate of Science - Political Science
Western Mindanao State University
Zamboanga City 04.2001 -
Skills
Computer literate
Data gathering and processing
Written and verbal communication
Highly organized and efficient
Ability to work independently or as part of a team
Proven leadership skills
Calf rearing
Milking (automated and manual)
Timeline
Dairy farming assistant
Ichinose Farm
10.2023 - Current
Utilization Management Representative I
Legato Health Technologies
08.2020 - 01.2022
Customer Care Representative
Teletech ILOILO
04.2018 - 02.2019
Associate of Science - Political Science
Western Mindanao State University
04.2001 -
Hobbies and Interest
Plays guitar
Watching Documentaries
Reading novels and mangas
Knowledgeable with computer