Zackary Burns
Refrigeration Airconditioning Technician
Benalla
Summary
Dedicated Refrigeration Technician with 10 years' experience performing detailed repair work while prioritizing and completing multiple tasks to achieve project goals. Flexible and focused team player with expertise in time management, troubleshooting, preventive maintenance and equipment operations.
Wanting to expand knowledge into CO2 equipment and state of the art transcritical systems.
Working on supermarket refrigeration and being apart of a great organization.
Overview
12
12
years of professional experience
13
13
years of post-secondary education
Work History
Guest Services / Staff Accommodation Supervisor
Ski Japan
11.2023 - Current
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Oversaw staff accommodation, of six staff accommodations with 150+ people.
Ski Lift Operator
Mount Buller Ski Lifts
06.2023 - 09.2023
- Assisted in training new Ski Lift Operators, resulting in a smoother onboarding process and more efficient team performance.
- Collaborated with other mountain staff to ensure timely opening and closing of ski lifts, maintaining optimal operation hours for guests.
- Provided excellent customer service through friendly interaction with guests while answering questions or addressing concerns about the ski lift operations.
Refrigeration and Air Conditioning Technician
Melbourne Refrigeration
04.2023 - 06.2023
- Attending breakdowns for Woolworths and Coles supermarkets, Keeping a high standard of workmanship fixing equipment within the priority time set
- Keeping up with new Technology including working on Co2 transcritical and subcritical racks. Also keeping up to date with Emerson and Danfoss controls.
- Working safely around customers, keeping high safety standards in a work environment
Guest Services Driver
Ski Japan
11.2022 - 03.2023
- Provided exceptional customer service, Making the customers experience is the main priority.
- Working well in a team environment
- time management skills so guests are never kept waiting
- can do attitude
Ski Lift Operator
Mount Buller Ski Lifts
06.2022 - 10.2022
- Provided excellent customer service through friendly interaction with guests while answering questions or addressing concerns about the ski lift operations.
- Increased guest satisfaction by providing friendly assistance with loading and unloading ski equipment onto the lifts.
- Working well with Team member to make sure operations run smoothly.
Refrigeration and Air Conditioning Technician
Real Refrigeration
10.2021 - 06.2022
- Working on large commercial refrigeration and air conditioning equipment Including supermarket refrigeration racks, Cool rooms and freezer rooms, Old belt driven Bitzer compressors, glycol systems and old Temprites to name some Equipment.
- Being a senior Technician amongst the company, helping guide apprentices and other team members.
- Quoting commercial ducted air conditioning for clients
- Working well as a team and communicating with other trades on large installs
Snow Making
Mount Buller Ski Lifts
05.2021 - 10.2021
- Working night shifts with large amounts of hours to provide as much snow making as possible for the ski areas to operate with good snow coverage
- Working with Techno Alpine refrigeration 220 snowfactory Which provides state of the art technology making snow in all temperatures.
- Working in all conditions including blizzards and extremely cold temperatures
Refrigeration and Air Conditioning Technician
Air2 Air Conditioning
07.2020 - 05.2021
- Completing large VRV Installations across north east victoria including Melbourne Installing Daikin air conditions systems
- Breakdown technician for Foodworks supermarkets in North east victoria
- Working on a broad range of air conditioning and refrigeration equipment
- Efficient with fixing equipment to reduce downtime
Ski Lift Operator
Big White Ski Resort Ltd
11.2019 - 03.2020
- Provided excellent customer service through friendly interaction with guests and making there time a fun experience
- Contributed to a positive work culture by actively being apart of the team environment
- Work in extremely cold temperatures
- Doing lift maintenance checks on lift daily
Snow Making
Mount Buller Ski Lifts
05.2019 - 10.2019
- Working long hours doing nightshift to provide as much snow for a great customer experience
- Working with the Techno Alpine 220 Snow factory
- Working with large fan guns mechanics
Refrigeration and Air Conditioning Technician
Alexandra Refrigeration
10.2018 - 05.2019
- Upheld high standards of workmanship when installing new systems which led to increased referral business from satisfied clients.
- Facilitated cost-effective solutions for clients by selecting appropriate replacement parts based on quality, pricing and availability.
- Working on large commercial equipment including hotels, supermarkets bakery's and more
Snowmaking
Mount Buller Ski Lifts
05.2018 - 10.2018
- Adapted quickly to changing weather patterns, adjusting techniques as needed to maintain ideal slope conditions throughout the season.
- Streamlined the snowmaking process by maintaining clear communication with mountain operations teams and other departments.
- Enhanced ski resort safety by producing consistent snow coverage on all trails.
- Working night shift and long hours to provide as much snow for customer experience
Refrigeration and Air Conditioning Technician
Mansfield Climate Control
06.2014 - 06.2018
- Delivered excellent customer care by providing timely, reliable service that minimized downtime for businesses relying on functioning refrigeration systems
- Collaborated with team members to complete complex installations and repairs within tight deadlines.
- Increased client trust through transparent communication regarding system status, repair options, and costs.
- Lead technician training apprentices
Refrigeration and Air Conditioning Technician
Mansfield Hot N Cold
11.2011 - 06.2014
- Refrigeration and Air conditioning apprenticeship
- Collaborated with team members to complete complex installations and repairs.
- Learning to provide good communications with clients
- Working with residential and commercial equipment
Education
Certificate III Refrigeration And Airconditioning -
RMIT University
Melbourne 11.2011 - 11.2024
Skills
Strategic Planning
undefinedlicenses
- Refrigeration handling license
- White Card
- Restricted electrical license
- Wool Worth contractors safety card
- Working at heights
- Working with children's
Timeline
Guest Services / Staff Accommodation Supervisor
Ski Japan
11.2023 - Current
Ski Lift Operator
Mount Buller Ski Lifts
06.2023 - 09.2023
Refrigeration and Air Conditioning Technician
Melbourne Refrigeration
04.2023 - 06.2023
Guest Services Driver
Ski Japan
11.2022 - 03.2023
Ski Lift Operator
Mount Buller Ski Lifts
06.2022 - 10.2022
Refrigeration and Air Conditioning Technician
Real Refrigeration
10.2021 - 06.2022
Snow Making
Mount Buller Ski Lifts
05.2021 - 10.2021
Refrigeration and Air Conditioning Technician
Air2 Air Conditioning
07.2020 - 05.2021
Ski Lift Operator
Big White Ski Resort Ltd
11.2019 - 03.2020
Snow Making
Mount Buller Ski Lifts
05.2019 - 10.2019
Refrigeration and Air Conditioning Technician
Alexandra Refrigeration
10.2018 - 05.2019
Snowmaking
Mount Buller Ski Lifts
05.2018 - 10.2018
Refrigeration and Air Conditioning Technician
Mansfield Climate Control
06.2014 - 06.2018
Refrigeration and Air Conditioning Technician
Mansfield Hot N Cold
11.2011 - 06.2014
Certificate III Refrigeration And Airconditioning -
RMIT University
11.2011 - 11.2024
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