Having been working in the coffee industry for 16 years,gaining experience in various positions such as barista trainer,quality control,company-owned store supervisor,and sales representative.
Through This diverse background, having gained a multifaceted understanding of coffee from various perspective.
Developed and implemented strategies to increase sales and profitability,resulting in approximately 10 million yen improvement in revenue within one year.
Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
Shared definition of exceptional coffee with head roaster through cupping sessions and provided roasting feedback as needed.
Conducted quality inspection of roasted coffee and provided feedback to roasters to strive for quality improvement daily.
Assisted in development of new blends, contributing to product innovation and expanding company offerings.
Conducted cupping sessions for several types green beans every month and selected single origin coffees to be sold following month
Improved sensory skill through participated in Japan cup tasters challenge.
Sales Officer of B2B
TOKYO ALLIED COFFEE ROASTERS CO., LTD.
01.2020 - 03.2023
Involved in planning and sales of commercial coffee for major companies and coffee products for retail stores.
Boosted sales performance from 600 million yen to 1 billion yen by identifying and targeting high-potential leads.
Reviewed specifications of green beans and packaging and implemented switch to more production-efficient products,resulting in 10 million yen improvement in gross profit.
Attended to key customers at coffee farm in indonesia and successfully connected them to sales opportunities.
Assistant Store Manager/Barista Trainer
Starubucks Coffee Japan Co.,Ltd.
06.2014 - 12.2018
Involved in launching new store format in Japan called ''neighborhood and coffee store(starbucks reserve now),mastering specialized coffee brewing techniques,and providing guidance.
Experienced as assistant store manager at 4 new store format locations.
Assisted Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Improved barista skills through one-on-one training sessions and practical demonstrations.
Assisted in menu development, incorporating seasonal flavors and trends for unique beverage offerings.
Educated customers on various brewing methods and equipment, helping them make informed decisions on their purchases.
Education
Bachelor of Divinity - Foreign Languages Education
Kansaigaidai Univercity
Osaka Japan
03.2007
Skills
Strategic Planning
P&L Management
Negotiation
Sales Presentations
Coffee expertise
Training and mentoring
Timeline
Supervisor of Owned Coffee Shops
TOKYO ALLIED COFFEE ROASTERS CO., LTD.
04.2023 - 03.2024
Sales Officer of B2B
TOKYO ALLIED COFFEE ROASTERS CO., LTD.
01.2020 - 03.2023
Assistant Store Manager/Barista Trainer
Starubucks Coffee Japan Co.,Ltd.
06.2014 - 12.2018
Bachelor of Divinity - Foreign Languages Education
Sales Manager/Accounting Assistant at Five Star Coffee Roasters/DLF Coffee ImpotersSales Manager/Accounting Assistant at Five Star Coffee Roasters/DLF Coffee Impoters