Yusuke Uematsu
17 Naree Rd, Wilson WA
Summary
Hi, my name is Yusuke, 26 years old. I'm a customer-focused individual with a passion for hospitality and client satisfaction. Possessing excellent communication skills and a keen attention to detail. My dedication to fostering positive relationships with customers and my commitment to delivering outstanding service makes me a valuable asset to any team.
Overview
7
7
years of professional experience
Work History
Instant Return Representative
Hertz Australia Pty Ltd
02.2025 - 08.2025
- Provide excellent customer service by helping with vehicle returns in compliance to Hertz policies and procedures.
- Greet customers, assist with luggage and answer questions/concerns throughout the return process.
- Secure keys, inspect vehicle, check fuel, milage and record new damage or excess cleaning charges.
- Carry out any other duties requested by themanagers/supervisors (training of new staff, touching-up cars,city or hotel drop-offs, Department of Transport licensing and resolving damage claims).
Machine Operator
Wattie's
01.2023 - 09.2025
- Operated production machinery to ensure efficient processing of food products.
- Collaborated with team members to optimize workflow and enhance productivity in manufacturing processes.
- Monitored equipment performance and performed routine maintenance to minimize downtime.
Fruit Picker
CostaExchange- Berry Category
06.2024 - 12.2024
- Picked and arranged fruit following specified instructions.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Removed and discarded damaged fruits to improve harvest quality.
- Operated harvesting equipment to efficiently collect ripe berries while minimizing damage to plants.
- Conducted regular assessments of harvesting tools, recommending improvements for operational efficiency and safety measures.
Front of House Employee
Tourism Holdings Limited
10.2023 - 06.2024
- Brand ambassador for Maui, Britz, Apollo, Mighty Campervan
- Receiving visitors warmly and providing instructions on operating a camper van
- Tasked with extending a warm welcome and assisting guests during both camper van collection and return
Receptionist
APA Hotel
04.2018 - 05.2020
- Processed up to 100 guest per day
- Managed the front desk by receiving incoming calls, greeting and attending to guests
- Processed guest payments for room charges and any other ad hoc charges
Education
Tourism -
International College Dual Business
Tokyo04.2020
Skills
- Microsoft Office
- Speaking Japanese and English
Timeline
Instant Return Representative
Hertz Australia Pty Ltd
02.2025 - 08.2025
Fruit Picker
CostaExchange- Berry Category
06.2024 - 12.2024
Front of House Employee
Tourism Holdings Limited
10.2023 - 06.2024
Machine Operator
Wattie's
01.2023 - 09.2025
Receptionist
APA Hotel
04.2018 - 05.2020
Tourism -
International College Dual Business
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