Yumika Hama
College Student (Social Sciences Major)
1854-15 Kamikurata-Cho, Totsuka-Ku, Yokohama-Shi,Kanagawa Prefecture, Japan
Summary
I am a motivated sales assistant of a multinational fast fashion brand. I have demonstrated ability to actively and friendly communicate with customers as well as co-workers with an ample knowledge of fashion. Moreover, I have obtained a data analyst skill by analyzing sales data and considering the display for the store. Aside from the work as a sales assistant, I am a full-time college student who is specialized in social sciences with an emphasis on social issues related to the SDGs. I am eager to pursue my career in the luxury fashion industry who can greatly contribute to customers' satisfaction and happiness.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Sales Assistant
Bershka Japan
06.2019 - Current
- Contributed to assisting customers find what they wanted by monitoring their behavior and communicating with them.
- Used consultative sales approach to understand customer needs and recommend relevant offerings, increasing customer satisfaction and profit.
- Contributed to PR event, sales and brand promotion for Bershka.
- Analyzed sales trend and pattern to decide which clothes to display.
- Trained new employees on customer service, money handling and stock management.
Education
Social Sciences
Waseda University
Tokyo, Japan 09.2019 - Current
Northview High School
Georgia, The United States 08.2015 - 12.2018
Skills
Interpersonal Communication
Excellent Communication
Computer Skills
Teamwork Skills
Time management
Bilingual in Japanese and English
Data analysis
Active Listening
Accomplishments
TOEIC Listening & Reading 990 points (2020)
Timeline
Social Sciences
Waseda University
09.2019 - Current
Sales Assistant
Bershka Japan
06.2019 - Current
Northview High School
08.2015 - 12.2018