Summary
Overview
Work History
Education
Skills
Backpacker travel
Timeline
Generic
Yumi Hamahata

Yumi Hamahata

Social Work And Hospitality
Machida

Summary

Versatile professional with experience spanning hospitality and social work, notably at LITALICO Inc., where I excelled in client needs assessment and crisis management. Skilled in both customer service and data entry, I've successfully advocated for clients' rights and enhanced guest experiences, demonstrating a commitment to excellence and empathy in every interaction.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Restaurant Waiter

KIKI Shiretoko Natural Resort
01.2025 - Current
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Maintained clean and organized dining areas for optimal guest experience.

Social Worker

LITALICO Inc.
04.2021 - 12.2023
  • Supported people with handicaps to get a job and continue working in a company.
  • Supported clients and families with empathy and compassion during difficult times.

Receptionist

Manryo Inc.
05.2019 - 04.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.

Education

Bachelor of Arts - Anthropology

Tokyo Metropolitan University
Tokyo, Japan
04.2001 -

Skills

Service quality

Backpacker travel

Traveled 25 countries in a year by backpacking. All planed by myself, did about 10 homestay experiences with Workaway.

Timeline

Restaurant Waiter

KIKI Shiretoko Natural Resort
01.2025 - Current

Social Worker

LITALICO Inc.
04.2021 - 12.2023

Receptionist

Manryo Inc.
05.2019 - 04.2020

Bachelor of Arts - Anthropology

Tokyo Metropolitan University
04.2001 -

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Yumi HamahataSocial Work And Hospitality