Yumeto Kato

• Managed cash register transactions accurately, ensuring proper handling of payments.
• Operated and closed down bar station according to sanitation regulations and safety standards.
• Maintained a clean and organized bar area, ensuring a welcoming atmosphere for patrons.
• Friendly English conversation with foreign customers made the place lively.

- Greet customers with a smile and provide polite greetings and guidance.
- Clearly explain store facilities and gaming methods to first-time customers, fostering a sense of security.
- Respond promptly and courteously to customer requests and questions, maintaining a high level of customer satisfaction.
- Understand the preferences and habits of regular customers, offering personalized service to enhance loyalty.
- During interactions at the prize exchange counter, share in the customers' joy and encourage anticipation for their next visit.
- Regularly patrol the store to maintain a clean and comfortable environment.
- Respond calmly and swiftly to any issues, prioritizing customer safety and satisfaction in resolving problems.
- Use appropriate language and responses based on the customer's age and situation, building trust and rapport.
- Ensure greetings when customers arrive and leave, contributing to an atmosphere that makes them want to return.

position: Night reception staff

• Provided exceptional customer service for a memorable stay, addressing guest inquiries and resolving issues promptly.
• Collaborated with housekeeping staff to ensure timely room availability and cleanliness for incoming guests.
• Managed cash transactions accurately, maintaining proper financial records for the reception area.
• Management of hotel clothing and amenities

position: hall staff

- Responsible for basic customer service tasks such as guiding customers, taking orders, and serving food
- Directly prepared monjayaki at customers' tables, explaining and assisting with the cooking process
- Provided detailed explanations on how to eat monjayaki and the restaurant's unique features to first-time visitors
- Ensured cleanliness by cleaning tables, clearing dishes, and maintaining the hygiene of the restaurant
- Assisted with simple food preparation tasks, such as ingredient prep and plating
- Accurately handled cashier operations and billing duties
- Collaborated with kitchen staff during busy times to ensure efficient workflow

・Taught mathematics, English, Japanese, and other subjects to 　　junior high and high school students
・Provide individual tutoring and small-group classes.
Assesses students' progress and formulates and implements instructional plans tailored to their individual abilities.
・Provide guidance in preparation for regular tests and entrance examinations to help students improve their grades.
・Report and discuss students' learning status and career paths through interviews with parents and guardians.

Cleaning the vast department store and organizing shopping carts, guiding new customers, and guarding the building