Summary
Overview
Work History
Education
Skills
Timeline
Generic

YUMA AKOBE

Vancouver

Summary

Highly experienced and known for exemplary team-building and project oversight skills. Detail-oriented team player with strong organizational skills, and strong willingness to take on added responsibilities to meet team goals successfully by managing and handling multiple projects, tasks, and priorities with a high degree of accuracy and positive attitude as well as with strong collaborative relationships to deliver impressive results for company.

Overview

5
5
years of professional experience

Work History

Sales Representative

UNIQLO Co., Ltd.
02.2023 - Current
  • Contributed to team objectives in fast-paced environment.
  • Analyzed operational problems on foreign customers experience and collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends. Assisted its improvement by 15%.
  • Increased sales by offering advice on purchases and promoting additional products or by offering relevant products.
  • Trained new employees on customer service, money handling and organizing strategies in several languages.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.

Airport Service Agent

World Enterprise Corporation
08.2022 - Current
  • Assisted Tokyo-Haneda airport service of United Airlines.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
  • Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
  • Recommended corrective measure to handle customer complaints, decreasing complaints by 10%

CO-FOUNDER&VICE PRESIDENT

University Of Toronto Mississauga Japanese Network
09.2018 - 11.2022
  • Adhered to quality and service standards to support operational goals, which is above 30% increase in members and in funds of total
  • Demonstrated ability to manage over tasks: members training, cash flow management, contacting university faculty, marketing, and strategy and development.
  • Developed and implemented strategic plans to include budget considerations, site goals, and forecasts for further activities.
  • Evaluated data pertaining to costs to plan budgets.
  • Reviewed event bills for accuracy and approved payment.
  • Aligned organizational objectives with mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.

Finance Manager

Toriyaki Akabe
09.2019 - 02.2022
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Drove profit increases through market research and strategic asset management.
  • Drove revenue stream development through strategic collaboration and partnerships.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Analyzed monthly balance sheets, income statements and cash flow information and wrote up reports.

Education

Bachelor of Science - Economics, Statistics, Mathematics

University of Toronto
Ontario, Canada
11.2022

Exchange Program Certificate - Finance, Accounting, Financial Economics

Yonsei University
Seoul, Republic Of Korea
08.2021

Language School - English Language And Literature

Kaplan PLI Toronto
Ontario, Canada
06.2016

Skills

  • Analytical Thinking
  • Continuous Professional Improvement
  • Sales and Marketing
  • Verbal and Written Communication
  • Issue Resolution
  • Teamwork and Collaboration
  • Multitasking Strengths
  • Market Research

Timeline

Sales Representative

UNIQLO Co., Ltd.
02.2023 - Current

Airport Service Agent

World Enterprise Corporation
08.2022 - Current

Finance Manager

Toriyaki Akabe
09.2019 - 02.2022

CO-FOUNDER&VICE PRESIDENT

University Of Toronto Mississauga Japanese Network
09.2018 - 11.2022

Bachelor of Science - Economics, Statistics, Mathematics

University of Toronto

Exchange Program Certificate - Finance, Accounting, Financial Economics

Yonsei University

Language School - English Language And Literature

Kaplan PLI Toronto
YUMA AKOBE