Built relationships with customers to encourage repeat business.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Executive Assistant to the President
Asurion Japan
08.2018 - 12.2020
Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
Facilitated seamless communication between the President and key stakeholders, ensuring timely responses to emails and phone calls.
Executive Assistant to the President
Asurion Technology Japan
09.2013 - 07.2018
Enhanced executive efficiency by managing and prioritizing the President''s daily schedule, appointments, and travel arrangements.
Managed sensitive information discreetly, maintaining strict confidentiality in all aspects of executive support.
Assisted with the onboarding process for new executive team members, creating a smooth transition for all involved parties.
Served as a trusted liaison between the President''s office and internal departments, facilitating efficient collaboration on projects and initiatives.
Coordinated high-level events with meticulous attention to detail, fostering strong relationships with clients and partners.
Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Product Marketing Assistant
Amway Japan
06.2012 - 08.2013
Provided support during new product development processes by conducting competitor analyses and gathering consumer feedback.
Researched and evaluated potential new markets and products.
Generated monthly sales reports and shared insights and recommendations to drive sales.
Assisted in the planning and execution of successful product launch events.
Executive Assistant to Executive Director
Asurion Japan
01.2011 - 05.2012
Enhanced executive productivity by managing schedules, organizing meetings, and handling correspondence.
Increased meeting effectiveness by preparing agendas, providing necessary materials, and capturing key action items in minutes.
Optimized time management for the Executive Director by prioritizing tasks based on urgency and importance levels.
Executive Assistant to the Director
SBI Shinsei Bank
05.2005 - 12.2010
Collaborated with other executive assistants within the organization to share best practices and streamline processes across departments.
Managed a diverse array of administrative tasks to enable the director to focus on higher-level responsibilities.
Maintained strict confidentiality while handling sensitive information, safeguarding company data and privacy concerns.
Provided support during board meetings by preparing agendas, taking minutes, and distributing follow-up materials to attendees.
Administrative Assistant & Exective Assistant
PCA Asser Management (Eastspring Investments)
10.2001 - 12.2004
Coordinated meetings and appointments to enhance office efficiency.
Managed inventory and ordered supplies for uninterrupted office operations.
Scheduled and coordinated travel arrangements to support executive activities.
Organized events and meetings to ensure successful execution.
Provided administrative support to streamline daily office functions.
Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.