YUKA MURAKAMI
Car Sales
Minatoku ,Tokyo
Summary
Hardworking Automotive Sales Associate proficient in consultative sales techniques. Skilled in forming relationships with colleagues and customers of all backgrounds. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Car Sales Advisor
Tesla
Kawasaki , Kanagawa
10.2022 - Current
- Met customers on lot and in showroom to discuss available vehicles and options.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Responded to customer enquiries via telephone and email.
- Completed registration paperwork and sales documentation.
Flight Attendant
Japan Airlines
Shinagawa, Tokyo
04.2019 - 09.2022
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Stocked cabin with safety guides, airsick bags and cleaning products after every flight.
- Cross-trained shift staff in various tasks by rotating assignments on frequent basis.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Answered passenger questions and provided solutions to issues arising during flights.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Ensured safety and comfort of customers onboard aircraft.
- Explained rules to passengers and helped correctly transfer between lines.
- Responded to passenger emergencies to provide first aid.
Education
Bachelor Of Arts - Anthropology
09.2016 - 03.2019
Bachelor Of Arts - Linguistics
04.2015 - 06.2016
Skills
Schedule Management
Timeline
Car Sales Advisor - Tesla
10.2022 - Current
Flight Attendant - Japan Airlines
04.2019 - 09.2022
University of Lethbridge - Bachelor Of Arts, Anthropology
09.2016 - 03.2019
Gakushuin University - Bachelor Of Arts, Linguistics
04.2015 - 06.2016
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