Yujiro YOSHIMOTO
Summary
GRIT Hard worker!!
Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at the service experience.
Skilled in hospitality service expertise and exceptional communication, adept at managing high-stress situations and improving service delivery.
Achieved significant performance improvements through creative solutions and effective time management.
Overview
7
7
years of professional experience
Work History
Server
ISEYAMA
04.2018 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Tour Conductor
STEP TRAVEL
01.2019 - 12.2023
- Handled emergency situations professionally, maintaining composure and swiftly addressing issues as they arose.
- Continuously updated knowledge of local history, culture, and attractions to provide accurate information during tours.
- Generated repeat business through exceptional customer service and personalized attention to guest needs.
- Managed time effectively, ensuring punctual departures and arrivals at tour destinations.
Telephone Operator
IMS
04.2020 - 12.2020
- Maintained accurate records of calls placed and received.
- Reduced call waiting times by efficiently managing high call volumes and utilizing effective multitasking techniques.
- Maintained strict confidentiality when handling sensitive information, adhering to both company policies and applicable laws.
Teacher
EIKOH
04.2018 - 04.2020
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Technical Assistant
Part Time Jobs
Yokohama, Japan
01.2021 - 10.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Economics -
Nihon University
03.2017
Skills
- Strong Work Ethic
- Performance Improvement
- Cash Handling
- Hospitality service expertise
- Effective Time Management
- Exceptional communication
- Creative solutions
- Emergency Response
Languages
Japanese
Native language
English
Advanced
C1
Timeline
Technical Assistant
Part Time Jobs
01.2021 - 10.2024
Telephone Operator
IMS
04.2020 - 12.2020
Tour Conductor
STEP TRAVEL
01.2019 - 12.2023
Server
ISEYAMA
04.2018 - 10.2024
Teacher
EIKOH
04.2018 - 04.2020
Bachelor of Economics -
Nihon University
Similar Profiles
Grace ThomasGrace Thomas
Server at Daddy Macs Beach GrilleServer at Daddy Macs Beach Grille
Eddy HuhEddy Huh
Server at Estia TavernaServer at Estia Taverna
Tonya DavisTonya Davis
Server at Alpine InnServer at Alpine Inn