Yujia Yao

Mizuho – Atlassian Administration（2024.4–2024.9）

• Designed and implemented the Confluence space architecture across 12 countries (200+ members), centralizing PMO announcements, meeting notes, and access-controlled information pages.
• Migrated ~200 hours of Excel-based operational workflows into Jira , independently gathering requirements from the Japan office.
• Customized Jira Kanban boards and workflows : swimlanes aligned to development phases, hierarchical access permissions, and tailored issue fields to match business needs.

Guidewire – Business Development（2024.10–2025.3）

• Conducted gap analysis between Japanese non-life insurance business processes and Guidewire's out-of-the-box functionalities.
• Identified missing functions and documented requirement–system alignment to support business development.

Guidewire – ClaimCenter Cloud Integration for Mitsui Direct（2025.4–2025.8）

• Analyzed ~70 external system interfaces by reviewing ClaimCenter source code and visualized integration flows.
• Designed future-state cloud migration workflows based on client–management direction, and produced external design documents.
• Supported PoC phase by bridging India dev team and Japan client team : explained workflow gaps, clarified requirements, and proposed next steps considering development constraints.