Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Yu Kubo

Yu Kubo

Hotel Waitress
Suginami-ku,13

Summary

Experiences in university and work have allowed me to enrich my multicultural awareness and use my hospitality to deliver excellent customer service while enhancing my skills of teamwork, multitasking, and communication. I am now seeking position as a cabin crew in Singapore Airlines to continue to my passion for providing exceptional customer service and cooperate with dynamic team members.

Overview

2
2
years of professional experience
2
2
Languages

Work History

Hotel Waitress

Aman Resorts
03.2024 - Current
  • Handled high-pressure situations during peak hours while maintaining professional conduct and prioritizing guest needs.

Retail Sales Associate

Lawson Inc
04.2023 - 02.2024
  • Developed strong relationships with repeat customers, leading to increased loyalty and return visits.
  • Trained and supervised new employees to serve customers and tasks effectively.

Hotel Waitress

Park Hyatt Hotel
07.2022 - 03.2023
  • Effectively managed multiple tasks simultaneously, such as taking orders, delivering food, making drinks, and setting tables
  • Collaborated with teammates to enhance customers' satisfaction and provide comfortable moments

Education

Bachelor of Arts - World History

Rikkyo University
Ikebukuro, Tokyo, Japan
04.2001 -

Skills

Teamwork and Collaboration

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Hobbies

  • Traveling and developing new places
  • Scuba diving and Swimming



Timeline

Hotel Waitress

Aman Resorts
03.2024 - Current

Retail Sales Associate

Lawson Inc
04.2023 - 02.2024

Hotel Waitress

Park Hyatt Hotel
07.2022 - 03.2023

Bachelor of Arts - World History

Rikkyo University
04.2001 -
Yu KuboHotel Waitress