Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Yosuke Tohari

Hospitality Management
New York

Summary

Dynamic individual with hands-on experience in restaurant management and catering events with talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals

Overview

9
9
years of professional experience
2023
2023
years of post-secondary education
2
2
Languages

Work History

Owner/Operator Manager

Oji Projects Catering
11.2024 - Current


  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Meeting with clients to understand their needs, preferences, and budget for the event.
  • Developing menus in consultation with chefs, considering dietary restrictions, and ensuring a balanced and appealing selection.
  • Arranging for equipment, transportation, and other necessary resources for the event.
  • Creating and managing budgets for catering services, including cost analysis and financial reporting.
  • Overseeing the setup, service, and breakdown of the catering operation, ensuring smooth execution.

General Manager

Abe’s Kitchen Private Dining & Catering
08.2022 - Current
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Meeting with clients to understand their needs, preferences, and budget for the event.
  • Developing menus in consultation with chefs, considering dietary restrictions, and ensuring a balanced and appealing selection.
  • Arranging for equipment, transportation, and other necessary resources for the event.
  • Creating and managing budgets for catering services, including cost analysis and financial reporting.
  • Overseeing the setup, service, and breakdown of the catering operation, ensuring smooth execution.

User Experience Design Fellow

General Assembly
06.2022 - 09.2022
  • Group Project Presentation
  • Case Studies
  • Product Design

General Manager

Sushi Zo
03.2020 - 05.2022
  • Responsible for overseeing and maintaining both Sushi Zo NY locations
  • Menu Design
  • Beverage Purchasing
  • Daily Financial Reports, Payroll
  • Hiring & Onboarding
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Assistant Restaurant General Manager

Chateau Hanare in Collaboration With The Chateau Marmont
06.2018 - 02.2020
  • Carefully interviewed, selected, trained, and supervised staff.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
  • Coordinated special events bookings, working closely with clients to ensure their expectations were met or exceeded from start to finish.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.

Manager

Toridollusa
05.2016 - 05.2018


  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Controlled costs to keep business operating within budget and increase profits.

Education

Certification - UX Design Immersive

General Assembly
New York, NY
09-2022

Skills

Operations management

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Owner/Operator Manager

Oji Projects Catering
11.2024 - Current

General Manager

Abe’s Kitchen Private Dining & Catering
08.2022 - Current

User Experience Design Fellow

General Assembly
06.2022 - 09.2022

General Manager

Sushi Zo
03.2020 - 05.2022

Assistant Restaurant General Manager

Chateau Hanare in Collaboration With The Chateau Marmont
06.2018 - 02.2020

Manager

Toridollusa
05.2016 - 05.2018

Certification - UX Design Immersive

General Assembly

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Yosuke TohariHospitality Management