Yoshiko Takeda

• Enforced store policies and procedures to strengthen operational standards.
• Assisted in developing and implementing marketing strategies by analyzing CRM data and sales performance data to enhance sales and profitability, and created data reports for upper management.
• Organized product knowledge training sessions led by designers to enhance the effectiveness of sales representatives.
• Planned and organized pre-order events for VIP customers four times a year, inviting 24 online and 36 offline customers each time.
• Prepared store supplies and ensured that all store equipment and systems, such as cash registers, store phones, and Wi-Fi, are installed and functioning properly, and assisted in physical setup for new store launches.

Achievements:

New Store: 9 locations (First flagship store included)
Outlet Store: 5 locations
Popup Store: 11 locations

• Collaborated with supervisors and store managers to develop strategies for achieving sales and profit goals.

Achievements:

2023: Achieved 1.56 billion yen against 2022 (Achieved 106.4%)
2022: Achieved 1.47 billion yen against 2021 (Achieved 111.6%)
2021: Achieved 1.32 billion yen against 2020 (Achieved 127.0%)

• Conducted administrative supports to establish relationships with key accounts, retailers, and distributors.
• Prepared and issued purchase orders, invoices and statements.
• Interpreted conversations between English-speaking supervisors and Japanese-speaking staff members.
• Followed up regularly with customers regarding orders placed or inquiries receive.
• Assisted in organizing previews twice a year, and during the selection process, helped choose perfect products to meet customers' needs.