YenLin Lin
Taoyuan City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ground staff position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern
First Commercial Bank
2023.02 - 2024.06
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Resolved customer issues promptly, fostering positive relationships between bank and its clients.
- Increased efficiency within teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Summer Intern
Concords Group
2021.06 - 2021.08
- Increased group efficiency by streamlining work processes and implementing organizational systems, led group presentation won championship.
- Implemented innovative idea for presentation, leading to successful project completion.
Education
BBA - Business Administration
National Taipei University of Business
Taipei 2021.09 - Jan 2024
Exchange Student - Exchange Student
Pittsburg State University
Pittsburg, Kansas 2023.08 - 2023.12
Skills
Listening and Comprehension
Relationship building and management
Customer Service
Problem-solving
Team Coordination
Interpersonal communications
Certification
TOEIC 835
Timeline
TOEIC 835
2024-02
Exchange Student - Exchange Student
Pittsburg State University
2023.08 - 2023.12
Intern
First Commercial Bank
2023.02 - 2024.06
BBA - Business Administration
National Taipei University of Business
2021.09 - Jan 2024
Summer Intern
Concords Group
2021.06 - 2021.08