YenLin Lin
Taoyuan City
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level ground staff position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Intern
First Commercial Bank
02.2023 - 06.2024
- Provided exceptional customer service by promptly addressing inquiries, ensuring a high level of satisfaction among clientele.
- Resolved customer issues promptly, fostering positive relationships between bank and its clients.
- Increased efficiency within teller line by sharing best practices among colleagues, leading to shorter wait times for customers.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
Summer Intern
Concords Group
06.2021 - 08.2021
- Increased group efficiency by streamlining work processes and implementing organizational systems, led group presentation won championship.
- Implemented innovative idea for presentation, leading to successful project completion.
Education
BBA - Business Administration
National Taipei University of Business
Taipei 09.2021 - Jan 2024
Exchange Student - Exchange Student
Pittsburg State University
Pittsburg, Kansas 08.2023 - 12.2023
Skills
Listening and Comprehension
undefinedCertification
TOEIC 835
Timeline
TOEIC 835
02-2024
Exchange Student - Exchange Student
Pittsburg State University
08.2023 - 12.2023
Intern
First Commercial Bank
02.2023 - 06.2024
BBA - Business Administration
National Taipei University of Business
09.2021 - Jan 2024
Summer Intern
Concords Group
06.2021 - 08.2021
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