YASUOMI NAKANISHI

After graduating from Tokai University, he joined “Nojima Corporation” and worked as a sales representative. After then worked in call center operations at “Sports IT Solutions Inc.”, where he experienced managing four people as a leader. Then, at “PERSOL PROCESS & TECHNOLOGY Co., Ltd.”, he worked as a consultant related to decarbonization and carried out the following He also worked for a major electric power company in the area of electricity supply chain, and was in charge of the management of 300,000 electric power users.

・ We also contributed to lightening the weight of the data by compiling 300,000 electricity data of major electric power companies without changing the volume of data. *Spontaneously researched and disseminated “emissions visualization and decarbonization-related” news to the company. I have contributed to improving the knowledge of green-related operations and general knowledge about decarbonization, etc. for my own company.

At Trackman Japan K.K., a foreign-owned SME, I am in charge of customer support, technical support, customer success, SaaS operations, help desk, operations, maintenance, monitoring, and technical support. I am responsible for the customer support, technical support, customer success, SaaS operations, help desk, operation, maintenance, monitoring, and technical support.

At Global Logic Japan, I am engaged in chat-style technical support work as a support engineer. I perform about 5 to 8 troubleshooting cases in a day for corporations that have purchased Google Workspace, mainly in chat format.

Trackman Japan K.K

I am in charge ofcustomer support, technical support, customer success, SaaS operations, help desk, operations, maintenance, monitoring, and technical support. I am responsible for the customer support,

technical support, customer success, SaaS operations, help desk, operation, maintenance, monitoring, and technical support.

PERSOL PROCESS &TECHNOLOGY CO., LTD.

Emissions calculationprocess from the French version to the Japanese version. emissionscalculation process from the French version to the Japanese version, and also contributed to lightening the weight of the data by aggregating 300,000 electricity data from major electric power companies without changing the data volume by using macros and power queries. The company has voluntarily used News Topic, which was originally a channel, as a tool for internal discussion and knowledge acquisition, and has researched "emissions visualization and decarbonization-related" news from the Nikkei GX

and other information media, disseminating a total of approximately 144 news items to the company. The news has contributed to improving the company's knowledge of green-related business and general knowledge of decarbonization.

Sports IT Solutions, Inc.

As a CS leader of a call center for a youth league registration system, I managed 4 staff shifts and handled up to 300 cases/month. In addition, I am also a system tester for new projects, and am providing sales support for a new entry into the B3 league of a professional basketball league.

GX Solution team

• TOEIC score 645 (August 2023)
• Practical English Proficiency Test Level 2 (December 2012)
• First driver's license (AT only)
  

・Participated in intercollegiate competition for four consecutive years(soft ball)

・Performed human resource management duties as a volunteer staff member for the Tokyo Olympics.