Overview
Education
Skills
Timeline
Languages
Summary
Certification
Generic

Xiaoying Bi

Global Service Delivery Manager
Tokyo

Overview

2
2
years of post-secondary education
3
3
Languages
2
2
Certificates

Education

Master of Arts - Economics

Kyushu University
744 Motooka Nishi-ku Fukuoka
03.2021 - 03.2023

Skills

Cross-cultural communication (US/AU/JP/CN)

Project management

Service delivery

Timeline

Master of Arts - Economics

Kyushu University
03.2021 - 03.2023

N1

01-2021

TOEFL:99

07-2019

Languages

Japanese
Advanced
C1
English
Advanced
C1
Chinese (Mandarin)
Bilingual or Proficient (C2)

Summary

Multilingual Service Delivery Manager experienced in coordinating cross-border telecom projects across APAC, the US, and Europe. Strong in circuit delivery, XC/LoA coordination, data-center workflow, customer communication, and stakeholder management. Background in quantitative analysis (MSc Economics) and two years in IQVIA.

Certification

TOEFL:99

Xiaoying BiGlobal Service Delivery Manager