Experienced
Wunan Bruce Yang
Computer Science And Technology
DALIAN
Summary
Highly accomplished and innovative Software Architect with over 15 years of experience in designing and implementing large-scale distributed systems, big data platforms, and IoT solutions. Recognized for leading cross-functional teams, driving technological advancements, and delivering impactful projects for global enterprises such as Cisco, IBM, and Alibaba.
Developed skills in leadership and team coordination within collaborative environment, ready to transition into new field. Demonstrated ability to manage projects and drive organizational success by fostering culture of efficiency and teamwork. Seeking opportunities to leverage these transferable skills to contribute meaningfully in new role.
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
20
20
years of professional experience
3
3
Certifications
Work History
Software Solution Leader
Cisco
Dalian, China
11.2018 - Current
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Overcame challenging deadlines and resource limitations by reallocating personnel and focusing on priority tasks.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Led team by answering complex customer questions and mentoring personnel one-on-one.
- Assisted with new hire processing and existing training programs.
- Increased team productivity by streamlining communication and implementing effective project management strategies.
- Created and managed project plans, timelines and budgets.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Oversaw day-to-day activities of 30 employees in Software team establishment, fostering inspiring atmosphere to optimize employee experiences.
Solution Architect
IBM
Dalian, China
12.2015 - 11.2018
- Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
- Conducted research to evaluate systems design and process efficiency.
- Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
- Worked closely with product teams to define and prioritize partner feature requests
- Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
- Collaborated with developers on creating user-friendly interfaces that simplified complex workflows within custom-built solutions.
- Created and implemented innovative business solutions to support corporate objectives.
- Managed end-to-end software development life-cycle, from initial requirements gathering to post-implementation support and maintenance.
- Managed project scope, schedule, status and documentation.
- Reduced system downtime through proactive monitoring, maintenance, and optimization of IT infrastructure.
- Spearheaded the migration of legacy systems to modernized architecture, reducing operational expenses while increasing overall functionality.
- Enhanced customer satisfaction by collaborating closely with stakeholders to define business requirements and translate them into technical solutions.
- Mitigated risks associated with solution implementations by conducting thorough assessments of potential vulnerabilities prior to deployment.
- Ensured data security and compliance by establishing robust information governance policies and procedures.
- Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.
- Streamlined business processes through the development and implementation of customized software applications tailored to client needs.
- Worked with clients post-implementation on user testing, debugging, support and maintenance.
- Supervised deployments and provided troubleshooting and user support.
- Developed and delivered technical training designed to enable and educate enterprise software implementation partners.
Solutions Consultant
Cisco
05.2010 - 11.2015
- Performed proof of concept demonstrations, instructing potential customers on benefits of Customer Experience.
- Recommended specific Cisco internet tool products to customers based on unique technical requirements of each.
- Drafted integration plans to ease assimilation of products into customers' business infrastructure.
- Developed post-sale technical processes for installation and technical support.
- Collected customer satisfaction data via surveys and other measures.
- Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
- Managed complex projects from inception to completion, ensuring timely delivery and meeting all client requirements.
- Collaborated with cross-functional teams to design and implement customized solutions for clients in various industries.
- Conducted thorough market research and analysis to identify emerging trends, informing the development of innovative solution offerings.
- Enhanced customer experience by gathering feedback on solution performance, identifying areas for improvement, and collaborating with product teams to address concerns promptly.
- Created detailed documentation for each project, ensuring seamless handover to support teams upon completion.
- Delivered high-quality presentations and demonstrations, showcasing the value of proposed solutions to prospective clients.
- Increased client satisfaction by providing tailored solutions based on individual needs and industry trends.
- Assisted marketing department in creating targeted campaigns highlighting unique selling points of specific solutions within our portfolio.
- Supported the expansion of our client base by developing go-to-market strategies specifically tailored to enter new markets and industries.
- Built strong relationships with existing clients, fostering trust and maximizing opportunities for upselling or crossselling.
- Inspected products as part of adherence to quality standards.
- Answered customer questions about billing, account issues and upgrade possibilities.
Solutions Engineer
Alibaba Group
03.2008 - 05.2010
- Managed multiple projects simultaneously while maintaining strict deadlines and adhering to budget constraints.
- Designed and prepared technical presentations and recommended solutions for client issues.
- Developed effective solutions through close collaboration with cross-functional teams.
- Evaluated emerging trends and recommended strategic technology investments to drive company growth.
- Streamlined processes for improved customer support, leading to increased client satisfaction.
- Mitigated risks associated with IT infrastructure updates through careful planning, coordination, and communication across departments.
- Collaborated closely with product management teams to identify essential features for product development roadmaps.
- Monitored and collected all technical information and designed appropriate workflow for customers.
- Contributed to successful product launches by providing crucial input during development stages and offering post-launch support as needed.
- Maintained communication with internal stakeholders and provided mentorship to processes.
- Improved software quality by implementing rigorous testing procedures and addressing critical issues promptly.
- Devised innovative strategies for problem-solving, resulting in faster resolution times.
- Conducted comprehensive training sessions for team members on new technologies and best practices.
- Delivered exceptional customer service by resolving complex technical issues in a timely manner.
- Coordinated with customers and resolved all technical issues and prepared documents.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
Software Developer
Neusoft
02.2005 - 03.2008
- Improved software efficiency by troubleshooting and resolving coding issues.
- Saved time and resources by identifying and fixing bugs before product deployment.
- Updated old code bases to modern development standards, improving functionality.
- Contributed to a positive team environment through effective communication, problem-solving, and collaboration skills.
- Developed customized software solutions for diverse clients, resulting in increased satisfaction and repeat business.
- Designed customized solutions for proposals to potential customers.
- .Boosted customer satisfaction rates through timely resolution of reported technical issues during the support phase of projects.
Education
Bachelor of Science - Computer Science And Technology
The NorthEast University of China
ShenYang, China 04.2001 -
Skills
Relationship building
Team building
Motivating teams
Influencing others
Continuous improvements
Strategic planning
Process improvement
Goal setting
Quality assurance controls
Team leadership
Accomplishments
Architected and Led IoT Data Platforms: Spearheaded the development and management of IoT data platforms at Cisco, enabling real-time data processing and analytics for millions of devices globally.
Pioneered Machine Learning Solutions: Directed the CX DataInsight and machine learning initiatives at Cisco, delivering predictive analytics and actionable insights that enhanced customer experience and operational efficiency.
Designed Microservices-Based Systems: As the Lead Architect at IBM, designed and implemented a microservices-based distributed system for a major O2O retail project, significantly improving system scalability and performance.
Advanced Big Data Capabilities: Played a key role in developing and optimizing big data platforms using Hadoop, Spark, and Flink, enabling advanced data analysis and decision-making for enterprises.
Contributed to Open Source and Industry Standards: Actively contributed to the development of distributed systems and big data technologies, influencing industry best practices and standards.
Additional Information
I have a patent about deep learning, have been approved, pending to final check.
This patent introduces a novel deep learning-based framework for accurately analyzing and identifying anomalies in system logs. The technology leverages advanced neural network architectures, including LSTM, Bert etc... to process large volumes of log data in real-time. By training on historical log patterns, the system can detect deviations with high precision, enabling proactive issue resolution and minimizing system downtime.
Software
Certification
AWS Certified Solutions Architect - Professional
Timeline
AWS Certified Solutions Architect - Professional
07-2024
Software Solution Leader
Cisco
11.2018 - Current
Solution Architect
IBM
12.2015 - 11.2018
Solutions Consultant
Cisco
05.2010 - 11.2015
Solutions Engineer
Alibaba Group
03.2008 - 05.2010
Software Developer
Neusoft
02.2005 - 03.2008
Bachelor of Science - Computer Science And Technology
The NorthEast University of China
04.2001 -
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