Summary
Overview
Work History
Education
Skills
Timeline
Generic

WEI CHIEH HUNG

Night Auditor
201, 5-42, Minamimachi, Nakafurano, Sorachi District, Hokkaido

Summary

Experienced with managing front desk operations efficiently and courteously. Utilizes excellent communication and organizational skills to handle guest inquiries and administrative tasks seamlessly. Responsible professional willing to go extra mile to assist others with solving problems.

Overview

12
12
years of professional experience
3
3
Languages

Work History

Front Desk Receptionist

Glamp Sora
04.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Collected room deposits, fees, and payments.
  • Maintained an organized and clean front office area and camping ground to create a professional and welcoming environment for visitors and employees.

Night Auditor

NISADE
12.2024 - 03.2025
  • Greeting guests and managing late check-ins and early check-outs.
  • Responding to guest inquiries, complaints, and emergencies after hours.
  • Monitoring property security and conducting overnight safety checks.

Inbound Marketing Specialist

Furano Tourism Association
04.2020 - 03.2024
  • Analyzed market trends and consumer behavior to inform data-driven marketing decisions.
  • Managed cross-functional teams to successfully execute product launches and promotional events.
  • Boosted lead generation through the creation of engaging content for social media platforms.

Travel Agent Assistant

Cola Tour
11.2018 - 11.2019
  • Handled complex multi-leg international bookings with precision, ensuring seamless travel experiences for clients.
  • Enhanced client satisfaction by providing personalized travel itinerary recommendations based on their preferences.
  • Liaised with airlines, hotels, tour operators, and transportation providers to confirm reservations and troubleshoot any issues that arose during clients'' trips.

Store Manage

Italian Tomato Taiwan
06.2013 - 11.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.

Education

Bachelor of Arts - Department Of Foreign Languages And Literature

Fo Guang University
Taiwan
04.2001 -

Skills

Microsoft office

Visitor experience enhancement

Reception management

Organized file management

Travel arrangement coordination

Effective multitasking

Inventory management

Timeline

Night Auditor

NISADE
12.2024 - 03.2025

Front Desk Receptionist

Glamp Sora
04.2024 - Current

Inbound Marketing Specialist

Furano Tourism Association
04.2020 - 03.2024

Travel Agent Assistant

Cola Tour
11.2018 - 11.2019

Store Manage

Italian Tomato Taiwan
06.2013 - 11.2015

Bachelor of Arts - Department Of Foreign Languages And Literature

Fo Guang University
04.2001 -

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WEI CHIEH HUNGNight Auditor