Strategic and adaptable leader with a strong entrepreneurial spirit, leveraging technology and artificial intelligence to drive business growth. Proficient in multiple languages and skilled at navigating diverse cultural environments. Demonstrating operational excellence and process optimization, along with effective team leadership and a data-driven approach to problem-solving. Proven ability to envision and implement innovative business strategies in dynamic, multinational settings.
Operation Management for WENET JPN, recruit staffs, train the team, coordinate or lead projects to meet the need of the customers.
Consulting in Chinese, English, and Japanese, provide concierge's service for ultra high net clients regarding the relocation in Japan and building company in Japan.
Project management and support, bridge between Chinese and English speaking customers and Japanese vendors.
Building from Zero & Sales Acumen:
Strategic Branch Leadership:
As General Manager, successfully launched a technology branch in Taiwan for a US-based
36 million in sales within the first 2 months, with a peak of $226 million monthly Demonstrated s and strategic planning in establishing the company and steering the team to these significant riod
company, rapidly achieving $1 exceptional organizational skill milestones over a 14-month pe
Multilingual Call Center Achievements:
In Taiwan, built and managed a call center, effectively boosting sales to 50 million New Taiwan dollars monthly, showcasing strong communication skills and market understanding
In Tokyo, replicated this success by establishing a call center that consistently achieved 50 million Japanese yen in monthly sales over a 12-month period, emphasizing adaptability and operational excellence in diverse market settings
Innovative Business Venture:
Independently developed a Chinese PCR reservation business, efficiently navigating the market to
secure a profit of 26 million Japanese yen in just 6 months This venture highlights entrepreneurial spirit, market trend analysis, and and capitalize on emerging business opportunities
Development: Spearheaded the creation of SEO-optimized content for a Chinese online magazine using ChatGPT, resulting in 750,000 page views within 7 months, including 150,000 in the most recent month Demonstrated a keen ciency, significantly boosting digital engagement and web traffic
capability to identify
Project Management, Leadership & Global Coordination:
Global Project Oversight:
Guided international projects for 5 years, significantly enhancing operational efficiency in website and
magazine localization Utilized strategic IT skills to optimize processes, demonstrating a keen ability to merge technology with
Optimization: Revolutionized customer service operations by integrating ChatGPT and CRM automation,
achieving a remarkable 70% reduction in workload This initiative not only streamlined processes but also exemplified forwardciency
Excelled in international environments, skillfully managing cross-cultural teams and coordinating
projects across multiple countries Consistently demonstrated cultural sensitivity and effective communication, ensuring cohesive l project outcomes
Development: Developed and delivered comprehensive training programs on various tools and
platforms, significantly enhancing team capabilities Fostered an environment of continuous learning and improvement, leading to rment
operational goals Innovative Process
thinking in leveraging AI for business effi Cross-Cultural Leadership:
team dynamics and successfu Expertise in Training and more efficient project completion and team empowe
Adaptability, Linguistic Proficiency, & AI Mastery:
Versatile Skill Application:
Demonstrated remarkable adaptability and quick learning across diverse sectors, employing logical thinking and efficient strategies to master industry concepts This showcases a diligent and curious approach to learning
AI-Enhanced Linguistic Expertise: Utilized AI tools, including ChatGPT, for streamlined translation projects and optimized content strategies Balanced technology with systematic logic in high-profile interpretation and complex translation projects, highlighting proficiency in multilingual communication Fluent in English, Chinese, Japanese and Korean
AI Tools & Content Creation Proficiency: Expert in AI image generating software such as Midjourney, Leonardo, Microsoft Designers, Canva AI, Adobe Photoshop Firefly, and Dall-E in ChatGPT Successfully cultivated a YouTube channel focused on AI tool tutorials, amassing over 3300 subscribers, demonstrating expertise in AI applications and content creation
TOPIK II
JPLT N1
TOEFL ibt 104
Trados Studio 2014 Medium License
TAIWAN UNIVERSITY LTTC TRANSLATION AND INTERPRETATION CLASS COMPLETED
TOPIK II