Microsoft Office(Word, Excel, PPT)
Wakana Seike
Sr. Account Manager
Oita City
Summary
Multiple experiences in sales and HR. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
5
5
years of post-secondary education
1
1
Language
Work History
Senior Account Manager
MJC Electronics Corporation
Dallas, Texas
10.2021 - 03.2023
- Delivered sales presentations and pitches to clients, upper management and junior sales associates for demonstration.
- Cultivated productive relationships with business representatives and consulted closely to uncover needs and match to available solutions.
- Analyzed key competitors to respond to competitive threats.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Developed deep knowledge of customer businesses and relationship to company objectives.
- Attended monthly sales meetings and quarterly sales trainings.
- Negotiated prices, terms of sales and service agreements.
Global Sales
MICRONICS JAPAN CO.,LTD.
Oitacity
02.2017 - 09.2021
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Developed working relationships with partners to merge and exchange consumer information and marketing data.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Met existing customers to review current services and expand sales opportunities.
- Attended monthly sales meetings and quarterly sales trainings.
Sales Assistant
MICRONICS JAPAN CO.,LTD.
Oita city
09.2016 - 02.2017
- Assisted subsidiaries with prompt and polite support via telephone and email.
- Prepared PowerPoint manuals and Word documents for internal sales system.
English Teacher and Sales
YAMAHA Music Japan
Kitakyusyu city
04.2014 - 04.2016
- Led interesting and diverse group activities to engage students in course material.
- Prepared and implemented lesson plans covering required course topics.
- Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
- Prepared comprehensive English curriculum for multiple classes.
- Hold quarterly meeting customers to review current services and expand sales opportunities.
Human Resources Coordinator
ASTEC PAINTS INC.
Fukuoka city
04.2011 - 01.2014
- Collaborated with hiring managers to understand job requirements and expectations.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Developed and maintained relationships with external recruiters to obtain referrals to qualified candidates.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
- Developed and implemented plans to improve recruitment process.
- Coordinated schedules to arrange management interviews with applicants.
- Created and delivered HR training sessions to staff, managers and executives.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Coordinated employee training programs to improve productivity and performance.
Education
Bachelor of Arts - Department of Foreign Languages
04.2006 - 03.2011
Skills
Order management
Goals and performance
Customer Relations
Inventory understanding
Trend forecasting
Strategic planning
Territory Management
Staff Management
Trade requirements
Cultural Awareness
Excellent Communication
Multitasking Abilities
Problem-Solving
Planning and Coordination
Critical Thinking
Software
Timeline
Senior Account Manager - MJC Electronics Corporation
10.2021 - 03.2023
Global Sales - MICRONICS JAPAN CO.,LTD.
02.2017 - 09.2021
Sales Assistant - MICRONICS JAPAN CO.,LTD.
09.2016 - 02.2017
English Teacher and Sales - YAMAHA Music Japan
04.2014 - 04.2016
Human Resources Coordinator - ASTEC PAINTS INC.
04.2011 - 01.2014
The University of Kitakyushu - Bachelor of Arts, Department of Foreign Languages
04.2006 - 03.2011