Vivian Norman
Lincoln University
Summary
Dedicated barista and customer service professional with proven expertise in delivering exceptional customer service, preparing a variety of food and drinks, maintaining a clean and organized environment, and managing transactions and inventory effectively. Committed to creating a pleasant experience for all customers.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Barista
Big Yellow Mug LLC
Lincoln University
06.2025 - 08.2025
- Prepared diverse coffee beverages according to standardized recipes.
- Maintained cleanliness and organization within the coffee shop.
- Accurately processed cash transactions at the register.
- Delivered exceptional customer service through proactive greetings and assistance.
- Stocked inventory and supplies to ensure adequate availability during peak hours.
- Collaborated with team members to foster a positive work environment.
Event Volunteer
Avon Grove Music Boosters Association
West Grove
11.2023 - 04.2025
- Managed registration tables, welcoming guests and providing information as needed.
- Assisted in organizing school events and activities for students and staff.
- Coordinated logistics for event setup, including seating and equipment arrangements.
- Ensured that all equipment used was properly stored upon arrival and following each performance.
- Assisted in setting up signage and tables prior to the start of the event.
Education
High School Diploma -
Avon Grove High School
West Grove06-2027
Skills
- Customer service
- Team collaboration
- Inventory management
- Cash handling
- Time management
- Quick problem-solving
- Adaptability
- Attention to detail
- Multitasking
- Efficient workspace organization
- Safe food handling
- Conversant in German
Accomplishments
Excellence in German 1 Academic Award 2024-2025
Certification
ServSafe Food Handler Certificate, 2025
Timeline
Barista
Big Yellow Mug LLC
06.2025 - 08.2025
Event Volunteer
Avon Grove Music Boosters Association
11.2023 - 04.2025
High School Diploma -
Avon Grove High School