Summary
Overview
Work History
Education
Skills
Timeline
Generic
Vincent Edian Pabalan

Vincent Edian Pabalan

Cavite

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Suerte Gaming
12.2025 - Current
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Responded to customer requests for products, services, and company information.

Admin Staff

G-Row Enterprise Inc.
08.2024 - 02.2025
  • Established positive relationships with customers and other staff members.
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
  • Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
  • Established and maintained strong relationships with colleagues through regular meetings and communication.

Service Crew Member

Jollibee
08.2019 - 02.2020
  • Enhanced customer satisfaction by providing efficient and friendly service.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Maintained a clean and organized work environment for improved customer experiences.

Education

High School Diploma -

General Mariano Alvarez Technichal High School
GMA Cavite
04.2001 -

Skills

Customer service

Problem-solving

Active listening

Adaptability and flexibility

Timeline

Customer Service Representative

Suerte Gaming
12.2025 - Current

Admin Staff

G-Row Enterprise Inc.
08.2024 - 02.2025

Service Crew Member

Jollibee
08.2019 - 02.2020

High School Diploma -

General Mariano Alvarez Technichal High School
04.2001 -
Vincent Edian Pabalan