Valerie Benoit

Maintained over 100 repair logs to document all corrective and preventive aircraft maintenance.

• Coordinated work with engineers, technicians, and other aircraft maintenance personnel.
• Prepared and maintained aircraft maintenance records and historical documents.
• Maintained aircraft body components to optimize aircraft maintenance efficiencies through insights.
• Accomplished maintenance manpower and aircraft maintenance actions using Integrated Maintenance Data System global data repository.
• Coordinated aircraft maintenance and repair schedules.
• Collaborated with manufacturers, maintenance representatives, engineering departments, and regulatory personnel to perform aircraft maintenance and repairs effectively.
• Performed aircraft maintenance for scheduled preventive actions and unscheduled requirements.
• Coordinated parts and material requisitions to expedite aircraft maintenance and repairs.
• Implemented documentation procedures for corrective and preventive maintenance to track trends in machine failures.
• Performed regular maintenance on machinery to optimize performance.
• Administered and enforced company policies and procedures for maintenance and grounds personnel.
• Performed routine inspection and preventive maintenance on delivery vehicles to maintain efficiency.
• Performed category maintenance by rotating products according to company product rotation policy.
• Learned and maintained proper safety procedures in shop and with each repair or maintenance action.
• Disassembled and maintained pipes and equipment according to strict maintenance regimes.
• Read and interpreted aircraft documentation to determine repair feasibility and methods.

• Maintained 20 client treatment records and designed long-term care programs for return customers.
• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Evaluated 20+ client conditions to recommend appropriate massage therapy methods.
• Demonstrated knowledge of anatomy and physiology to better understand the body and inform massage techniques.
• Provided clear, concise instructions to clients to prepare for massage services.
• Utilized deep tissue, Swedish, and myofascial massage therapy techniques to provide options to customers.

• Observed teachers in classroom environments to assess performance and identify areas of improvement.
• Managed paperwork for childcare operations, employee management and state requirements.
• Verified proper sign-in and sign-out procedures according to optimal security protections for children.
• Backed up staff by assisting with difficult behavioral situations.
• Built culture-friendly program to help children and parents of diverse backgrounds feel welcome.
• Oversaw morning welcome and afternoon departure to maintain visibility and connections with parents.
• Organized classroom resources and lesson supplies for teachers.
• Implemented balanced schedules of age-appropriate learning, rest and play.
• Coordinated learning-focused program to help children build foundational knowledge.
• Protected children and staff by maintaining strict standards of cleaning, sanitation and hygiene.
• Attended professional meetings and conferences to maintain and improve professional competence.
• Maintained high-quality child care standards based on developmentally appropriate practices.
• Stayed current on guidelines to maintain compliant program operations.
• Observed and assessed classroom activities to verify conformity with quality standards.
• Modernized instructional plans and educational approaches to enhance student learning.
• Collaborated on strategies to enhance student learning and behavior alongside parents and teaching staff.
• Established and optimized program schedules to cover planned needs while capitalizing on opportunities to improve student learning.

• Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Launched quality assurance practices for each phase of development
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Defined clear targets and objectives and communicated to other team members.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
• Trained employees in essential job functions.
• Initiated plans to improve customer relations, quality standards, and service efficiency.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

• Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
• Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
• Processed customer transactions promptly, minimizing wait times.
• Provided customer records, account statements and copies of checks.
• Logged cashier's checks and other transactions to maintain accurate account records.
• Reconciled cash drawer and resolved discrepancies.
• Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
• Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
• Identified sales opportunities and referred customers to branch partners in financial services.
• Monitored and reported suspicious activity in line with bank security policies.