Tsubasa Otani
Hall Staff
Yahara
Summary
Dynamic and dedicated professional with a strong customer service focus honed at Ichiki. Proven ability to enhance guest satisfaction through effective communication and teamwork. Experienced in staff training, fostering a collaborative environment that improved operational efficiency. Bilingual with excellent time management skills, ensuring timely service and memorable dining experiences.
Overview
1
1
year of professional experience
1
1
Language
Work History
Restaurant Hall Staff Member
Ichiki
10.2024 - Current
- Regularly checked on guest satisfaction during dining experience, making necessary adjustments to exceed expectations and provide a memorable visit.
- Collaborated with kitchen staff for accurate order placement, ensuring timely food preparation and delivery.
- Ensured timely delivery of beverages and appetizers by efficiently coordinating with the bar staff, resulting in improved guest satisfaction ratings.
- Assisted in training new employees on restaurant procedures, improving overall team efficiency and consistency.
Education
Language And Cultural Studies
Tokyo University of Foreign Studies
Tokyo, Japan03-2026
Skills
Customer service proficiency
Multilingual proficiency
Experience in staff development
Effective collaboration
Effective time management
Clear verbal communication
Timeline
Restaurant Hall Staff Member
Ichiki
10.2024 - Current
Language And Cultural Studies
Tokyo University of Foreign Studies