TRANG NGUYEN THI THU
business
Tokyo
Summary
Proven to excel in guest relations management and dining area upkeep, I significantly enhanced customer satisfaction at Japan Restaurant. Skilled in order accuracy and adaptability, my approach ensured seamless coordination with kitchen staff and swift table turnovers, fostering a welcoming atmosphere and efficient service.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Waiter
Japan Restaurant
11.2021 - Current
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
No Degree - Business And Managerial Economics
Teikyo University, Japan
Hachioji Otsuka 04.2001 -
Skills
Order Accuracy
Guest Relations Management
Order Management
Dining area maintenance
Warm and Friendly
Teamwork and Collaboration
Problem-Solving
Active Listening
Adaptability and Flexibility
Food and Beverage Service
Timeline
Waiter
Japan Restaurant
11.2021 - Current
No Degree - Business And Managerial Economics
Teikyo University, Japan
04.2001 -