Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tomoko Sugai

Summary

  • Having experience in a wide range of duties, I'm good at general support work.
  • Experienced working from home for 2 years.

Overview

12
12
years of professional experience

Work History

Sales Representative

Watami Co., ltd
08.2021 - Current
  • Increased sales by offering advice on purchases and promoting additional products.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Cold-called leads and closed large number of new sales over several months.

Payroll Assistant

ACE Gaigo Co., Ltd
04.2018 - 01.2020
  • Updated employee files with new details such as changes in address or hourly wage.
  • Verified timekeeping records and handled any discrepancies with employees.
  • Processed payrolls on regular basis for more than 200 employees using excel and payroll system.

Sales Office Clerk

SOURCENEXT Co., Ltd.
04.2007 - 09.2007
  • Created quotes and invoices.
  • Managed accounts receivable and accounts payable .
  • Assisted customers via emails or telephone about stock confirmation.
  • Maintained records related to sales, returns and inventory availability.


System Engineer

TOYOTA MAPMASTER Inc.
09.2005 - 03.2007
  • Compiled, processed and analyzed test data and results to improve product quality.
  • Unit test ,Integration test, and bug fix.
  • Work instructions for temporary workers.

Clerical Worker

NTT MARKETING ACT Co., Ltd.
05.2003 - 08.2005
  • Answering phones, responding to emails.
  • Creating proposals , presentations, scouting locations, creating estimates for holding events.
  • Price negotiation and purchase order creation.

Secretary and Clerical Worker

Computer Institute of Japan, Ltd.
04.2002 - 03.2003
  • Schedule management for two managers
  • Telephone answering, visitor reception, travel expense settlement
  • Preparation of various documents such as quotations, purchase orders, order confirmations, invoices, payment requests, etc.

System Engineer

NTT Communications Corp.
04.1998 - 03.2002
  • Core business system (ERP) introduction support.
  • Requirement definition, system construction, prototype, manual creation, inquiry response.
  • Creating various documents.

Education

Faculty of Science Department of Physics

Gakushuin University
03.1998

Skills

  • Preparation of contract-related documents
  • Accurate data entry
  • Answering phone calls and emails

Languages

Japanese
Native language
thai
Intermediate
B1
english
Intermediate
B1

Timeline

Sales Representative

Watami Co., ltd
08.2021 - Current

Payroll Assistant

ACE Gaigo Co., Ltd
04.2018 - 01.2020

Sales Office Clerk

SOURCENEXT Co., Ltd.
04.2007 - 09.2007

System Engineer

TOYOTA MAPMASTER Inc.
09.2005 - 03.2007

Clerical Worker

NTT MARKETING ACT Co., Ltd.
05.2003 - 08.2005

Secretary and Clerical Worker

Computer Institute of Japan, Ltd.
04.2002 - 03.2003

System Engineer

NTT Communications Corp.
04.1998 - 03.2002

Faculty of Science Department of Physics

Gakushuin University
Tomoko Sugai