Tomoko Yanagihara
Tokyo,13
Summary
Dynamic Sales Manager with a proven track record at Stora Enso Wood Products Japan K.K., adept at developing sales strategies that boosted revenue. Skilled in relationship management and proficient in English and Japanese, I excel in consultative sales, ensuring client satisfaction through effective communication and innovative solutions.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Sales Manager
Stora Enso Wood Products Japan K.K.
05.2005 - 05.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Communicated product quality and market comparisons by creating sales presentations.
Landscape Designer
Sumitomo Forestry Landscaping Co., Ltd.
04.1997 - 08.2002
- Communicated effectively with clients throughout the entire design process to ensure satisfaction with the final product.
- Conducted site analyses and assessments to determine optimal design solutions for various projects.
- Managed multiple projects simultaneously while maintaining strict deadlines and budgets.
Education
- Art & Design Glass
Dudley College
Dudley, UK06-2004
- Three Dimensional Design Glass
University of Creative Arts
Surrey, UK06-2003
Bachelor of Arts - Environmental Design
Osaka University of Arts
Osaka, Japan03-1997
Skills
- Proficient in English and Japanese communication
- Effective relationship management
- Sales strategy development
- Consultative sales approach
Certification
- TOEIC 910
- Second-class registered architect
Languages
English
Advanced (C1)
Japanese
Bilingual or Proficient (C2)
Timeline
Sales Manager
Stora Enso Wood Products Japan K.K.
05.2005 - 05.2025
Landscape Designer
Sumitomo Forestry Landscaping Co., Ltd.
04.1997 - 08.2002
- Art & Design Glass
Dudley College
- Three Dimensional Design Glass
University of Creative Arts
Bachelor of Arts - Environmental Design
Osaka University of Arts
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