THOMAS SIMON
BELLBOWRIE,QLD
Summary
Motivated and hardworking individual seeking to immerse myself in Japanese culture while contributing my skills and gaining valuable international work experience through the Japan Working Holiday Visa. Bringing excellent communication skills, a strong work ethic, and a passion for delivering exceptional service in fast-paced environments, I am eager to contribute to Japan's society and aim to engage in short-term employment that will foster cross-cultural exchange, improve my Japanese language proficiency, and allow me to develop both professionally and personally in a diverse and dynamic environment.
Overview
6
6
years of professional experience
Work History
National Operations Officer
Moody Kiddell and Partners Pty Ltd
01.2023 - 11.2024
- I provided administration and brokerage assistance to clients, alongside my team, to provide asset encumbrance and debt consolidation to organizations, including companies, trust funds, and sole traders.
- I developed time management skills and a keen attention to detail, as I was required to draft and manage loan contracts, along with maintaining client and bank relations.
Rink Attendant • Floor/Café Supervisor and Maintenance Operator
Ice World Olympic Ice Rinks
02.2019 - 06.2023
- In these positions, I have gained experience in serving customers; communicating effectively with consumers, financial institutions, and government agencies; creating and maintaining accurate records; and understanding complex government regulations and the administrative processes of commercial organisations
- I have developed fundamental knowledge of café and waiting environments through my position at Iceworld
- Through employment in this area, I have gained experience in pressured situations, attention to detail, order management/prioritisation, customer complaints, cleanliness, and basic food handling skills
Customer Service Consultant • Customer Service/Administration/Field Representative
Aidacare Pty Ltd
04.2022 - 12.2022
- Enhanced distribution of medical supplies within the organization.
- I worked primarily in the showroom and on the road as a community representative
- I developed strong knowledge of the products Aidacare provided and interpersonal skills with clients and operational theropists.
Education
Cert IV - Finance and Mortgage Broking
Monarch Institute
Brisbane, QLD06.2023
Certificate of Education -
The Cathedral College
Rockhampton, QLD01.2017
first-year business courses
University of Queensland
Brisbane, QLDSkills
- Customer Service
- Time Management & Client Expectations
- Sales Tactics and Customer Engagement
- Administration
- Competency in Information Technology
- Interpersonal Relations
- Attention to Detail
- Ability to Learn Quickly
- Promoting Teamwork
- Conflict Resolution Aptitude
- Scheduling Flexibility
- Problem Solving
- Cash Handling
Hobbies and Interests
- Japanese Culture (books, movies, anime, music, news etc)
- Videogames
- Music
- Movies/TV shows
Languages
English
First Language
Japanese
Intermediate (B1)
B1
References
- Daniel Barilla, Operations Manager, Moody Kiddell and Partners, +61 412 381 610, dbarilla@mkpgroup.com.au
- Robert Newton, Operations Manager, Iceworld Olympic Ice Skating, +61 411 594 377, r.newton@iceworld.com.au
- David Unwin, General Manager, Moody Kiddell and Partners, +61 449 250 192, dunwin@mkpgroup.com.au
Timeline
National Operations Officer
Moody Kiddell and Partners Pty Ltd
01.2023 - 11.2024
Customer Service Consultant • Customer Service/Administration/Field Representative
Aidacare Pty Ltd
04.2022 - 12.2022
Rink Attendant • Floor/Café Supervisor and Maintenance Operator
Ice World Olympic Ice Rinks
02.2019 - 06.2023
Cert IV - Finance and Mortgage Broking
Monarch Institute
Certificate of Education -
The Cathedral College
first-year business courses
University of Queensland
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