TETSURO TOYA
Ota-ku,13
Summary
Qualified First Officer with significant training in commercial aviation and aerospace systems. Highly safety-oriented with a commitment to proactive problem solving. Known for reliable, dedicated work ethic and collaborative nature.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
Work History
First Officer
AIRDO
04.2021 - Current
- Assist Captain in flight preparation and operation of the aircraft.
- Notify pilot on any variations in standard flight operations.
- Maintain regular contact with cabin crew to ensure safety, comfort, and convenience of all passengers.
- Participated in ongoing professional development opportunities, staying current with industry best practices and regulatory changes.
- Used instrumentation to pilot aircraft during poor visibility for over 2 years.
Guest Relations Supervisor
Intercontinental Hotel
12.2016 - 03.2017
- Assisted in the development of training programs aimed at improving guest relations skills among hotel employees.
- Partnered with 5 local businesses to create customized itineraries that showcased area attractions while driving ancillary revenue streams such as restaurant bookings or spa appointments.
- Championed a positive work culture within the guest relations team, fostering an environment that prioritized employee satisfaction and performance.
Education
Bachelor of Science - Hospitality Management
Sunway University
Petaling Jaya, Selangor, Malaysia12-2017
Skills
- Critical decision-making skills
- Math and physics strengths
- Aircraft operation
- Multitasking Abilities
- Critical Thinking
- Team building
Weather forecasting
Timeline
First Officer
AIRDO
04.2021 - Current
Guest Relations Supervisor
Intercontinental Hotel
12.2016 - 03.2017
Bachelor of Science - Hospitality Management
Sunway University
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