Summary
Overview
Work History
Education
Skills
Timeline
Generic
Tarik Yakova

Tarik Yakova

ALT
Utsunomiya/Tochigi

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Currently I am looking to transition into a new career in IT, specifically in the field of a data centre technician or a similar role. I have enjoyed learning about and fixing computers since I was a teenager. I built my first PC when I was about 18, it was the first time I could afford one of my own.

I am also studying Comptia A+ as well as learning about computer networks.

I am reading and studying about Network Layers currently. I have so far learned about the older standard Network model type, OSI (Open systems Interconnection) which has 7 layers. I’m trying my best to remember all of them but someone suggested a mnemonic to help “All People Seem To Need Data Processing”.

I have started learning more about the more modern Network model, TCP/IP. This is a more concise and seems more efficient system (at the moment of reading) and the mnemonic for it would be “Armadillos Take In New Ants”. I’m not sure why but it’s quite memorable as its quite random to me.

As for Comptia a+, I am studying Mike Meyers study guide for the A+ exam which I want to take in the near future. I have finished chapter 14 currently which was about maintaining and optimising operating systems and I’m now on chapter 15 which is about using command lines and command prompts. I’m not sure who remembers anymore but we used to have to type commands in to load old cassette tapes on our old commodore computer back in the late 80s! It’s nostalgic and fun to learn about computers, servers, networks and how they all function now as compared to when I was young.

I like being hands on and I enjoy working alone or in a team. I know that I don’t have a lot of experience in the field but I am more than willing to learn on my own and if given an opportunity I would love to prove myself to the company.

Overview

8
8
years of professional experience
4
4
years of post-secondary education

Work History

ALT

Joytalk
Moka/Tochigi
03.2018 - Current
  • Developed and maintained courteous and effective working relationships.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Participated in team-building activities to enhance working relationships.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Maintained excellent attendance record, consistently arriving to work on time.

Disclosure Officer

Disclosure Scotland
Glasgow/Lanarkshire
02.2017 - 02.2018
  • Identified issues, analyzed information and provided solutions to problems.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Delivery Driver

Domino’s
Glasgow
03.2016 - 12.2016
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral and written instructions and used GPS technology to make deliveries.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Evaluated products for damage prior to drop-off and documented reasons for returns.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Followed corporate procedures to maintain company and customer data confidentiality.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.

Tax Credit Advisor

Her Majesty’s Revenue And Customs
Glasgow
02.2015 - 02.2016
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Collaborated with team members to achieve target results.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Developed and maintained courteous and effective working relationships.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Education

BA - Social Sciences

Glasgow Caledonian University
Glasgow
09.2008 - 06.2012

Skills

    Inbound phone call handling

Call coordination

Online learning

Quick-learning

Practical Learning

Efficient under pressure

Works Well Under Pressure

Timeline

ALT

Joytalk
03.2018 - Current

Disclosure Officer

Disclosure Scotland
02.2017 - 02.2018

Delivery Driver

Domino’s
03.2016 - 12.2016

Tax Credit Advisor

Her Majesty’s Revenue And Customs
02.2015 - 02.2016

BA - Social Sciences

Glasgow Caledonian University
09.2008 - 06.2012
Tarik YakovaALT