Tamisha Merrill
Camp McTureous,47
Summary
Upbeat, customer-focused Sales Associate with more than 5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Thoughtful professional building customer rapport and providing services as requested. Deliberate attendant responding to questions and fulfilling needs according to job scope. Enthusiastic team member providing support for other departments as needed.
Overview
5
5
years of professional experience
Work History
Cashier, Health Coach
GNC Wellness
Yuma, AZ
02.2023 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
Beauty Advisor
Ulta Beauty Inc.
Yuma
01.2022 - 02.2023
- Finalized purchases and processed payments
- Displayed merchandise to present visually appealing arrangements that drive sales
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty
- Fostered clean and sanitary work environment to protect customers and staff from infection
- Capitalized on upselling opportunities for additional products and services to increase sales numbers
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs
- Alleviated product theft by maintaining sales floor and shopper awareness.
Backroom
Ross Dress for Less
Yuma
07.2020 - 12.2020
- Keep the stockroom clean and neat for maximum productivity
- Unloaded incoming trucks and stocked merchandise in correct storage areas
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities
- Received deliveries, scanned packages and updated orders in the internal database
- Demonstrated great teamwork skills with staff members involved in production and transport.
Member Service Representative
Convey Health Solutions
Yuma
10.2019 - 04.2020
- Managed customer conflicts and challenging situations by staying calm and accessing internal knowledge bases to develop strategic solutions
- Helped members resolve account problems and navigate internal systems to handle routine needs
- Audited customer account information to identify issues and develop solutions.
Asset Protection / Cashier
Walmart
Southington
05.2019 - 09.2019
- Maintained safety and security of premises, visitors and employees
- Identified potential shoplifters and alerted management
- Helped customers find specific products, answered questions and offered product advice
- Worked closely with front-end staff to assist customers
- Trained new team members in cash register operation, stock procedures and customer services
- Scanned merchandise using a point-of-sale system for accurate purchase totals.
Lunch-aide/ Teacher Assistant
Board of Education
New Britain
10.2018 - 09.2019
- Assisted teachers with instruction and provided clerical support for diverse needs
- Monitored students in class, hallways and cafeteria to enforce school rules
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers
- Conducted special assessments and tutoring sessions to support individual student needs
- Graded assignments and tests and documented results into filing systems.
Education
Associates in Human Services -
Tunxis Community College
Some College (No Degree) in Social Work -
Arizona Western College
Skills
- Friendly and Outgoing
- Inventory Control
- Customer Service
- Relationship Building
Languages
- English
- Bilingual (Spanish)
Timeline
Cashier, Health Coach
GNC Wellness
02.2023 - 12.2023
Beauty Advisor
Ulta Beauty Inc.
01.2022 - 02.2023
Backroom
Ross Dress for Less
07.2020 - 12.2020
Member Service Representative
Convey Health Solutions
10.2019 - 04.2020
Asset Protection / Cashier
Walmart
05.2019 - 09.2019
Lunch-aide/ Teacher Assistant
Board of Education
10.2018 - 09.2019
Associates in Human Services -
Tunxis Community College
Some College (No Degree) in Social Work -
Arizona Western College
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