Summary
Overview
Work History
Education
Certification
Technical Skills
Timeline
Generic
Tamanna Chaudhary

Tamanna Chaudhary

IT Professional With IAM & GRC Exposure | Seeking GRC Analyst Role
Dubai

Summary

Motivated and detail-oriented IT professional with 12 years of experience in service desk engineering, IAM, HRIS systems, Talent Acquisition seeking an entry-level role in Governance, Risk, and Compliance (GRC). Experienced in Okta, Zero Trust, user lifecycle, and compliance documentation. Open to international relocation with visa sponsorship, particularly in Dubai, Germany, the Netherlands, or Australia.

Overview

12
12
years of professional experience
4
4
Certificates
3
3
Languages

Work History

Service Desk Engineer II

Indeed
12.2024 - Current
  • IAM Collab Hub Lead: Review identity & access documentation for accuracy and compliance.
  • APAC GRC Support: Collaborated with IAM and Security teams to identify lifecycle process gaps and standardize workflows.
  • Contributed to the User Life Cycle Project to enhance joiner/mover/leaver processes in APAC.
  • Supported Zero Trust initiatives; documented processes and collaborated on compliance issues.
  • Troubleshooted Okta MFA, passwords, and access provisioning issues.

Service Desk Engineer I

Indeed
07.2023 - 11.2024
  • Led IDP Sync meetings: Improved IAM communications and created a Slack group for incident tracking.
  • Triage network issues, support Zero Trust architecture, and ensure accurate incident documentation.
  • Collaborated with Security and IAM on process improvement and compliance readiness.

Workday HRIS Administrator

Indeed
08.2022 - 07.2023
  • Maintained core HR/payroll security roles and configurations; ensured clean migration to production.
  • Provided Tier 1 and Tier 2 security issue resolution and compliance support in Workday.
  • Coordinated global HR data integrity and presented APAC reporting to leadership.

Recruiting Coordinator

Indeed
01.2020 - 08.2022
  • Trained and documented SOPs for recruiting; introduced process improvement reducing turnaround by 40%.
  • Coordinated cross-border HR systems and processes using iCIMS, Workday, and Avature.

Additional Experience

Miscellaneous
India & Japan
03.2013 - 01.2020
  • Indeed | International Inclusion Group Operations Lead | January 2021 - March 2023
  • Ascent Robotics Japan KK | Tokyo, Japan | Recruiting Coordinator | May 2019 – January 2020
  • RCS Pvt Ltd | Tokyo, Japan | ALT | June 2018 - April 2019
  • K2 Partnering Solutions Japan KK | Tokyo, Japan | IT Recruiter | July 2017 – January 2018
  • Hagnos Recruiters Pvt Ltd | India | HR Recruiter (IT & Non-IT) | March 2016 – September 2016
  • MetaSys Technologies Inc | India | IT Recruiter | May 2014 – January 2016
  • APS Health4U Pvt. Ltd. | India | Query Analyst (Oracle) |March 2013 - April 2014

Education

Bachelor of Technology - Computer Science

Gautam Buddha Technical University
India

Certification

ISC2 Certified in Cybersecurity & Simplilearn Cybersecurity Expert Course (Pursuing)

Technical Skills

Okta, Bettercloud, Adminweb (SambaAD/OpenLDAP), Axonius, Rundeck, DataDog, Splunk, Zentral, JIRA & Confluence, ServiceNow, Trello, Asana, Microsoft Office Suite, Google Suite

Timeline

ISC2 Certified in Cybersecurity & Simplilearn Cybersecurity Expert Course (Pursuing)

06-2025
JLPT N3, 01/22
12-2024

Service Desk Engineer II

Indeed
12.2024 - Current
Okta Integration Hands-on (Udemy)
06-2024

Service Desk Engineer I

Indeed
07.2023 - 11.2024
Workday HCM Pro, 01/23
03-2023

Workday HRIS Administrator

Indeed
08.2022 - 07.2023

Recruiting Coordinator

Indeed
01.2020 - 08.2022

Additional Experience

Miscellaneous
03.2013 - 01.2020

Bachelor of Technology - Computer Science

Gautam Buddha Technical University

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Tamanna ChaudharyIT Professional With IAM & GRC Exposure | Seeking GRC Analyst Role