Takuto Kusadome
Office Worker
102 Adimusa, 6-1-4 Tachibana, Sumida-ku,Tokyo
Summary
Professional with a proven track record in customer and client relations and time management, honed across roles at Mitsui Fudosan Hotel Management and Ninehours. Excelled in creating efficient, welcoming environments, significantly improving business efficiency. Experience in problem-solving and performance improvement, ensuring high standards of colleagues and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Receptionist
Mitsui Fudosan Hotel Management
11.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Proposed ways to improve business efficiency.
Receptionist and Housekeeper
Ninehours
07.2022 - 12.2023
- Kept whole building clean and neat to give visitors positive first impression as a housekeeping leader.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
Housekeeper
La Teada Iriomote Resort
08.2021 - 12.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Education
Bachelor Of Business Administration - Accounting
Meiji University
1-chōme-1 Kanda Surugadai, Chiyoda City, Tokyo03.2022
High School Diploma - Accounting
Miyazaki Commercial High School
3-24, Wachigawara, Miyazaki-city, Miyazaki03.2018
Skills
Time management
Timeline
Receptionist
Mitsui Fudosan Hotel Management
11.2023 - Current
Receptionist and Housekeeper
Ninehours
07.2022 - 12.2023
Housekeeper
La Teada Iriomote Resort
08.2021 - 12.2021
Bachelor Of Business Administration - Accounting
Meiji University
High School Diploma - Accounting
Miyazaki Commercial High School
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